Table I.

Studies on OBA and satisfaction: main results and gaps

Author(s)/YearObjectivesMain resultsGaps
Kulmala et al. (2002) To verify the types of challenges presented by networking for costs managementIt has been observed that most of the suppliers do not share their data because ofbecause of their poor costs accountingAspects of OBA’s relation context, which may affect the satisfaction of the parties in the relationship have not been considered; also, IOCM has not been contemplated
Nyaga et al. (2010) To exam the precedents of performance and satisfaction on a dyadic perspective and, still, to investigate similarities and differences on buyers’ and suppliers’ perception regarding such precedents and the results of the collaboration relationsIt has been observed that collaborative activities lead to trust and commitment, which in turn improve satisfaction and performance; buyers focus on results and suppliers focus on safeguarding their specific assetsThe IOCM analysis has not considered the influence of specific assets invested, of opportunistic behavior and of safeguards
Windolph and Moeller (2012) To verify the extension through which OBA (unilateral) influences on satisfaction on the relationship, while responsible for IOCM’s influenceThe findings have shown that unilateral sharing of information may negatively influence on supplier’s satisfaction with the relationship; and the social standards of the relationship significantly understates the negative effect of OBA on the satisfactionThe investigation occurred only on the suppliers’ perspective and trust and specific assets analysis have not been considered

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