Result of the measurement model, validity and reliability
| Construct | Total items | After deletion | Items | Factor loadings | α | CR | AVE |
|---|---|---|---|---|---|---|---|
| Emotional exhaustion | 9 | 8 | EE_1 | 0.753 | 0.907 | 0.904 | 0.544 |
| EE_3 | 0.78 | ||||||
| EE_4 | 0.699 | ||||||
| EE_5 | 0.791 | ||||||
| EE_6 | 0.855 | ||||||
| EE_7 | 0.613 | ||||||
| EE_8 | 0.743 | ||||||
| EE_9 | 0.714 | ||||||
| Positive affectivity | 5 | 5 | PA_1 | 0.791 | 0.911 | 0.913 | 0.678 |
| PA_2 | 0.873 | ||||||
| PA_3 | 0.72 | ||||||
| PA_4 | 0.842 | ||||||
| PA_5 | 0.879 | ||||||
| Emotional intelligence | 16 | 16 | SEA | 0.833 | 0.797 | 0.799 | 0.503 |
| OEA | 0.579 | ||||||
| UOE | 0.715 | ||||||
| ROE | 0.686 | ||||||
| Self-emotion appraisal | 4 | 4 | SEA_1 | 0.651 | 0.824 | 0.832 | 0.560 |
| SEA_2 | 0.837 | ||||||
| SEA_3 | 0.857 | ||||||
| SEA_4 | 0.616 | ||||||
| Other’s emotion appraisal | 4 | 4 | OEA_1 | 0.615 | 0.838 | 0.842 | 0.581 |
| OEA_2 | 0.641 | ||||||
| OEA_3 | 0.871 | ||||||
| OEA_4 | 0.878 | ||||||
| Use of emotion | 4 | 4 | UOE_1 | 0.706 | 0.889 | 0.894 | 0.680 |
| UOE_2 | 0.849 | ||||||
| UOE_3 | 0.877 | ||||||
| UOE_4 | 0.856 | ||||||
| Regulation of emotion | 4 | 4 | ROE_1 | 0.870 | 0.918 | 0.922 | 0.747 |
| ROE_2 | 0.894 | ||||||
| ROE_3 | 0.778 | ||||||
| ROE_4 | 0.909 | ||||||
| Affective commitment | 8 | 6 | AC_1 | 0.869 | 0.904 | 0.907 | 0.625 |
| AC_2 | 0.752 | ||||||
| AC_4 | 0.623 | ||||||
| AC_5 | 0.774 | ||||||
| AC_6 | 0.717 | ||||||
| AC_8 | 0.962 | ||||||
| Job satisfaction | 3 | 3 | JS_1 | 0.889 | 0.701 | 0.764 | 0.532 |
| JS_2 | 0.484 | ||||||
| JS_3 | 0.756 | ||||||
| Employee empowerment | 5 | 5 | Eemp_1 | 0.692 | 0.863 | 0.864 | 0.560 |
| Eemp_2 | 0.767 | ||||||
| Eemp_3 | 0.799 | ||||||
| Eemp_4 | 0.700 | ||||||
| Eemp_5 | 0.777 |
| Construct | Total items | After deletion | Items | Factor loadings | CR | AVE | |
|---|---|---|---|---|---|---|---|
| Emotional exhaustion | 9 | 8 | EE_1 | 0.753 | 0.907 | 0.904 | 0.544 |
| EE_3 | 0.78 | ||||||
| EE_4 | 0.699 | ||||||
| EE_5 | 0.791 | ||||||
| EE_6 | 0.855 | ||||||
| EE_7 | 0.613 | ||||||
| EE_8 | 0.743 | ||||||
| EE_9 | 0.714 | ||||||
| Positive affectivity | 5 | 5 | PA_1 | 0.791 | 0.911 | 0.913 | 0.678 |
| PA_2 | 0.873 | ||||||
| PA_3 | 0.72 | ||||||
| PA_4 | 0.842 | ||||||
| PA_5 | 0.879 | ||||||
| Emotional intelligence | 16 | 16 | SEA | 0.833 | 0.797 | 0.799 | 0.503 |
| OEA | 0.579 | ||||||
| UOE | 0.715 | ||||||
| ROE | 0.686 | ||||||
| Self-emotion appraisal | 4 | 4 | SEA_1 | 0.651 | 0.824 | 0.832 | 0.560 |
| SEA_2 | 0.837 | ||||||
| SEA_3 | 0.857 | ||||||
| SEA_4 | 0.616 | ||||||
| Other’s emotion appraisal | 4 | 4 | OEA_1 | 0.615 | 0.838 | 0.842 | 0.581 |
| OEA_2 | 0.641 | ||||||
| OEA_3 | 0.871 | ||||||
| OEA_4 | 0.878 | ||||||
| Use of emotion | 4 | 4 | UOE_1 | 0.706 | 0.889 | 0.894 | 0.680 |
| UOE_2 | 0.849 | ||||||
| UOE_3 | 0.877 | ||||||
| UOE_4 | 0.856 | ||||||
| Regulation of emotion | 4 | 4 | ROE_1 | 0.870 | 0.918 | 0.922 | 0.747 |
| ROE_2 | 0.894 | ||||||
| ROE_3 | 0.778 | ||||||
| ROE_4 | 0.909 | ||||||
| Affective commitment | 8 | 6 | AC_1 | 0.869 | 0.904 | 0.907 | 0.625 |
| AC_2 | 0.752 | ||||||
| AC_4 | 0.623 | ||||||
| AC_5 | 0.774 | ||||||
| AC_6 | 0.717 | ||||||
| AC_8 | 0.962 | ||||||
| Job satisfaction | 3 | 3 | JS_1 | 0.889 | 0.701 | 0.764 | 0.532 |
| JS_2 | 0.484 | ||||||
| JS_3 | 0.756 | ||||||
| Employee empowerment | 5 | 5 | Eemp_1 | 0.692 | 0.863 | 0.864 | 0.560 |
| Eemp_2 | 0.767 | ||||||
| Eemp_3 | 0.799 | ||||||
| Eemp_4 | 0.700 | ||||||
| Eemp_5 | 0.777 |