Table II

Comparison of good practice cases

Criteria for comparisonCase 1: pharmaceutical companyCase 2: office furniture manufacturing and designCase 3: construction material production and tradingCase 4: vineyardCase 5: enamel product manufacturing
Firm characteristics
Industry dynamicsPharma industry: very high innovation dynamicsOffice furniture industry: high innovation dynamicsConstruction material industry: low innovation dynamicsViticulture: traditional but with significant innovation dynamicsCookware production: traditional, long-time shrinking industry with low innovation dynamics
Management and controlling structuresFamily managedFamily managedMixed managementFamily managedFamily managed
Innovation activities
Types of innovationBusiness model, product, process and marketingProcess, product and designMarket, product and processMarket, marketing, product and processProduct and socio-ecological
Degree of innovationRadical and incrementalRadical and incrementalRadical and incrementalRadical and incrementalIncremental
Characteristics of innovation inputComprehensive, specialized know-how of management and key employees; high R&D spending; entrepreneurial ability to think and observe (beyond industry); courage for (repeated) changes (culture of experimenting); solid resource baseVery strong self-image about standards of products; constructivist company philosophy; entrepreneurial ability to think and observe (beyond industry); philanthropic engagement in region; high level of trust in self-organization of employees/teams; parsimony/resource efficiency, establishment of an innovation centerClaim to pioneer in innovation (target for innovation quota) creates atmosphere conducive to it; historical role model effect of family as innovators in company and region; entrepreneurial ability to think and observe (beyond industry); good sense for user problems and solutions; solid resource basis, establishment of an innovation centerHigh standards for product quality and traditions combined with good sense for international market development – conducive to market and marketing innovation; family displays high willingness for risk and development; good ability for observingUnique, historically evolved core competencies that continue to evolve; awareness of traditions and values as drivers for sustainable, continual improvements; regional anchoring is central; economical/resource efficiency
Characteristics of innovation processesCombination of optimization of core competencies (exploitation) and (repeated) proactive, radical reorientation (exploration), i.e. organizational ambidexterity; high-quality awareness; innovation cooperation/open innovation; significant role of business family in innovation process; distinct areas of responsibility for management, but coordination of innovation decisions; autonomous access to innovation (strong customer integration and direct feedback from own clinic)Routinized daily communication between entrepreneur and departments; innovation cooperation/open innovation; key role of manager and long-time, intensive exchange with key employees as drivers of innovation; clearly demarcated areas of responsibility, but coordination for larger decisions; autonomous access to innovation (constructivism and vision of sustainability)Fairly low degree of formalized innovation process; expectation toward developers of ideas to analyze risk of innovation projects; autonomous access to innovation (innovation quota is unusual for industry; openness to ideas from other industries)High degree of centralizing decision making in innovation process (i.e. business family); clearly demarcated areas of responsibility in management, but coordination for innovation decisions; intensive exchange with customers and competitors; autonomous access to innovation (extraordinary interplay of a sense of down-to-earth, tradition, and ability for development)Conservation and recovery of traditions and values as central starting point in innovation process – goal: continuous (instead of groundbreaking) improvement; mission of quality and sustainability; external ideas are welcomed while protecting own know-how; autonomous access to innovation (conscious rejection of traditional concept of innovation for continuous improvement; flexible innovation teams are guided by manager)
Characteristics of innovation outputMultiple, radical innovation of business model and pioneer in proactively created niches (product innovation), additional incremental innovationRegularly surprises customers with innovation/new designs; unique and radical process innovation in the industry (delivery time of nine days)Based on successful historical, radical innovation, claims for pioneering innovation in the industry with a focus on healthy living continueExtraordinary growth of company due to quality, market and marketing innovation as well as diversification of market and involved spreading of riskUnique core competencies are cultivated and further developed to revitalize traditional products and their innovative usage in new special areas; long-term successful survival due to continuous improvement in a strongly declining industry

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