TableĀ 3

Extracted codes from interviews

RowClassDimensionChosen code
1Causal conditionsPersonality characteristicsHigh self-confidence
Independence (sense of responsibility)
Risk taking ability
Job factorsJob stress
Job attitude
Job security
2ContextEconomic factorsEconomic competition among organisations
Poor economic situation (sanctions and threats)
Cultural factorsCultural characteristics of employees within the organisation
The culture of accepting new ideas
The culture of getting involved at work
Organisational policiesWorking methods and procedures
Reward and punishment policies
Organisational structureProcess formalisation and standardisation
Company strategies
Using new technologies
3Influential conditionsClimate of voice in the organisationEncourage employees to be creative and innovative
Pay attention to the physical space of the workplace
Management factorsThe extent to which employees participate in decisions
The level of management support for employees in expressing new ideas
Track management in order to do the job
Emotional eventsFailure or success in the workplace
Unexpected events
4ConsequenceIndividual levelReduce the number of employees leaving the service
Promotion and job satisfaction of knowledge employee
Unit levelLearning and strengthening work experience through knowledge sharing
Influence decisions by providing information
Eliminate internal conflicts and destructive competition
Organisation levelAchieving competitive advantage
Improving internal and external relations
Create the desired social image of the company
Organisational productivity
Preventing the waste of material and non-material capital of the organisation
5StrategiesCommunications and networkingCollective interactions
Long-term cooperation with other companies and suppliers
The quality of supervisor-subordinate relationships
Contrast and conflictLack of information transparency
No division of labour

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