Table I

Change management models included in the study

AuthorYearMain themeType (empirical cases/framework based on other models)
Kotter19958 stepsEmpirical
Jick199110 stepsEmpirical
Garvin20007 stepsEmpirical
Mento et al.200212 stepsFramework
Deleryd et al.19996 critical factorsEmpirical
Does et al.1997Reasons for failingEmpirical
Sannö20159 key factors for changeFramework
Isaksson2006Change management modelFramework
Isaksson2006ResourcesFramework
Hallencreutz2012Organizational change fundamentalsFramework
JØrgensen et al.2009Major change challengesEmpirical
Oakland and Tanner2007Framework for changeFramework
Oakland and Tanner2007Common enablersFramework
Vandermerwe and Vandermerwe19914 steps and 4 catalystsEmpirical
Mann and Kehoe19957 prime factors affecting the implementation of TQMEmpirical
Dale and Shaw1991The typical profile of an organization whose people are raising the type of queriesEmpirical
Kotter and Cohen2003Steps to empowermentEmpirical

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