Categories and the corresponding sub-categories and response numbers
| Category (total number of responses) | Sub-categories | Number of responses* | Sub-categories | Number of responses |
|---|---|---|---|---|
| Effective sectoral responses (183) | COVID-19 protection and awareness-raising | 36 | Flexibility, creativity and commitment | 7 |
| Virtual service delivery | 29 | Schooling support | 6 | |
| Wellness and health-care support | 26 | Community involvement | 6 | |
| Relief support | 22 | Communication with caregivers | 4 | |
| Engaging with children | 17 | Advocacy | 4 | |
| Adapting services to meet children’s diverse needs | 10 | Collaboration | 4 | |
| Other (less common and non-specific responses or unable to code): cash transfers; drafting policies to protect children etc. | 32 | |||
| Facilitative factors in sectoral responses (180) | Collaboration, coordination and teamwork | 33 | Communication with team, partners and families | 7 |
| Strategic and adaptive behaviours and practices (including leadership) | 31 | Community awareness of COVID-19 risks and child protection issues | 7 | |
| Adequate resources (including funding, technology and human resources) | 28 | Child participation | 3 | |
| A needs-based approach | 15 | Other (less common and non-specific responses or unable to code): openness to innovation; advocacy; children being out of school etc. | 47 | |
| Staff commitment and dedication | 11 | |||
| Effective organisational and own practice responses (111) | Relief distribution (e.g. COVID-19 protection supplies mainly; also dignity packs, foods and others) | 43 | Medical support | 6 |
| Awareness-raising (about COVID-19, child safety and protection from violence) | 32 | Mental health support and signposting | 6 | |
| Remote service delivery (including staff training) | 19 | Learning about more effective service delivery | 4 | |
| Creation of online safety and support resources and remote or distanced engagement of children | 12 | Consulting with children | 3 | |
| Advocacy (about gender-based violence, food security, the needs of vulnerable children) | 11 | Collaboration | 3 | |
| Education support | 8 | Other (less common and non-specific responses or unable to code): better record-keeping; issuing a policy on COVID-19 funding; income generation support for families; non-specific needs-based responses | 22 | |
| Facilitative factors in own practice and organisational responses (111) | Funding (including donor support and fund-raising) | 14 | Government support and coordination | 6 |
| Staff responsiveness and dedication | 12 | Provision of food and PPE | 6 | |
| Collaboration within and across sectors, including international organisations | 9 | Understanding and prioritising children’s needs | 5 | |
| Organisational support and leadership | 7 | Mobilising community leaders and volunteers | 3 | |
| Staff coordination and teamwork | 7 | Other (less common and non-specific responses or unable to code): virtual advocacy; using an evidence-based approach; protection and security; research; using virtual platforms to connect with families) | 43 | |
| Challenges to service provision (78) | Limited face-to-face contact with children and movement restrictions | 28 | Staffing challenges (including coordination, provider well-being, training and sickness) | 7 |
| Insufficient resources to meet demand (including insufficient funding, access to food, medicines and PPE and constrained service capacity) | 28 | Children’s lack of privacy to discuss their concerns | 3 | |
| Rising COVID-19 cases; fear of COVID-19; communicating the risk of COVID-19 | 11 | Barriers to advocacy and activism | 2 | |
| School disruptions | 8 | Ineffective priority-setting | 2 | |
| Children’s lack of connectivity | 7 | Increased cases of human rights violations against children | 2 | |
| Families’ financial hardship (including unemployment, job loss and poverty) | 5 | Other (less common and non-specific responses or unable to code): upholding children’s rights; misinformation; coordination; insufficient government support; administering justice online; difficulties engaging with children with additional needs | 18 | |
| Outcomes for children and service provision (72) | Negative outcomes | Positive outcomes | ||
| Reaching fewer children | 8 | Service innovations, creativity and agile responses | 12 | |
| Restricted access to basic necessities (food and health care) | 7 | Protecting children against COVID-19 | 7 | |
| Online abuse and gender-based violence | 5 | Staff coordination and collaboration | 4 | |
| Teenage pregnancies | 4 | Involving children | 2 | |
| Worsened health | 2 | Supporting parents | 1 | |
| School drop-outs | 2 | |||
| Drug and alcohol abuse; withdrawal of funding; child deaths; delayed justice | 1; 1; 1; 1 | |||
| Other (less common and non-specific responses or unable to code): uncertainty about the long-term impact; “no tangible outcomes”; “fear and confusion” | 26 | |||
| Breaches of children’s human rights (45) | Right to basic necessities (food, shelter, sanitation) | 6 | Online abuse and exploitation | 2 |
| Right to be heard | 5 | Right to safety and protection from violence | 2 | |
| Gender-based violence | 4 | Right to health care | 2 | |
| Right to play and recreation | 3 | Right to family contact | 2 | |
| Emotional and physical abuse | 2 | None or not applicable | 5 | |
| Other (less common and non-specific responses or unable to code): freedom of movement; education; mental health | 18 | |||
| Lessons learned (65) | Greater reach and comprehensiveness of services (including health-care support, mentorship and attending to the needs of children in vulnerable situations) | 16 | Stakeholder involvement and collaboration | 6 |
| More effective emergency response work (including basic needs support and financial support and empowerment) | 8 | Involving children | 4 | |
| COVID-19 awareness and protection | 7 | Education support and advocacy | 3 | |
| Using technology sooner | 6 | Other (less common and non-specific responses or unable to code): opening offices sooner; “nothing”; youth-friendly camps; delivering online justice faster | 18 | |
| Recommended actions (65) | Improved collaboration and coordination among different partners and stakeholders (particularly coordination between government and third-sector organisations) | 13 | Support for parents, including parental skills training | 5 |
| More funding and emergency support | 11 | More knowledge and use of technology in services | 2 | |
| Better mechanisms for child protection assessment and response | 7 | Lobbying and sensitisation on child protection issues | 2 | |
| COVID-19 protection and awareness | 5 | Engaging children in activities | 2 | |
| Consulting children and involving them in decision-making | 5 | Other (less common and non-specific responses or unable to code): digital education; counselling; keeping schools open; community-based support; PPE for staff; understanding the needs of children in vulnerable situations; reaching out to all families; planning; providing quality services | 24 |
| Category | Sub-categories | Number of | Sub-categories | Number of |
|---|---|---|---|---|
| Effective sectoral responses | COVID-19 protection and awareness-raising | 36 | Flexibility, creativity and commitment | 7 |
| Virtual service delivery | 29 | Schooling support | 6 | |
| Wellness and health-care support | 26 | Community involvement | 6 | |
| Relief support | 22 | Communication with caregivers | 4 | |
| Engaging with children | 17 | Advocacy | 4 | |
| Adapting services to meet children’s diverse needs | 10 | Collaboration | 4 | |
| Other (less common and non-specific responses or unable to code): cash transfers; drafting policies to protect children etc. | 32 | |||
| Facilitative factors in sectoral responses | Collaboration, coordination and teamwork | 33 | Communication with team, partners and families | 7 |
| Strategic and adaptive behaviours and practices (including leadership) | 31 | Community awareness of COVID-19 risks and child protection issues | 7 | |
| Adequate resources (including funding, technology and human resources) | 28 | Child participation | 3 | |
| A needs-based approach | 15 | Other (less common and non-specific responses or unable to code): openness to innovation; advocacy; children being out of school etc. | 47 | |
| Staff commitment and dedication | 11 | |||
| Effective organisational and own practice responses | Relief distribution (e.g. COVID-19 protection supplies mainly; also dignity packs, foods and others) | 43 | Medical support | 6 |
| Awareness-raising (about COVID-19, child safety and protection from violence) | 32 | Mental health support and signposting | 6 | |
| Remote service delivery (including staff training) | 19 | Learning about more effective service delivery | 4 | |
| Creation of online safety and support resources and remote or distanced engagement of children | 12 | Consulting with children | 3 | |
| Advocacy (about gender-based violence, food security, the needs of vulnerable children) | 11 | Collaboration | 3 | |
| Education support | 8 | Other (less common and non-specific responses or unable to code): better record-keeping; issuing a policy on COVID-19 funding; income generation support for families; non-specific needs-based responses | 22 | |
| Facilitative factors in own practice and organisational responses | Funding (including donor support and fund-raising) | 14 | Government support and coordination | 6 |
| Staff responsiveness and dedication | 12 | Provision of food and PPE | 6 | |
| Collaboration within and across sectors, including international organisations | 9 | Understanding and prioritising children’s needs | 5 | |
| Organisational support and leadership | 7 | Mobilising community leaders and volunteers | 3 | |
| Staff coordination and teamwork | 7 | Other (less common and non-specific responses or unable to code): virtual advocacy; using an evidence-based approach; protection and security; research; using virtual platforms to connect with families) | 43 | |
| Challenges to service provision | Limited face-to-face contact with children and movement restrictions | 28 | Staffing challenges (including coordination, provider well-being, training and sickness) | 7 |
| Insufficient resources to meet demand (including insufficient funding, access to food, medicines and PPE and constrained service capacity) | 28 | Children’s lack of privacy to discuss their concerns | 3 | |
| Rising COVID-19 cases; fear of COVID-19; communicating the risk of COVID-19 | 11 | Barriers to advocacy and activism | 2 | |
| School disruptions | 8 | Ineffective priority-setting | 2 | |
| Children’s lack of connectivity | 7 | Increased cases of human rights violations against children | 2 | |
| Families’ financial hardship (including unemployment, job loss and poverty) | 5 | Other (less common and non-specific responses or unable to code): upholding children’s rights; misinformation; coordination; insufficient government support; administering justice online; difficulties engaging with children with additional needs | 18 | |
| Outcomes for children and service provision | ||||
| Reaching fewer children | 8 | Service innovations, creativity and agile responses | 12 | |
| Restricted access to basic necessities (food and health care) | 7 | Protecting children against COVID-19 | 7 | |
| Online abuse and gender-based violence | 5 | Staff coordination and collaboration | 4 | |
| Teenage pregnancies | 4 | Involving children | 2 | |
| Worsened health | 2 | Supporting parents | 1 | |
| School drop-outs | 2 | |||
| Drug and alcohol abuse; withdrawal of funding; child deaths; delayed justice | 1; 1; 1; 1 | |||
| Other (less common and non-specific responses or unable to code): uncertainty about the long-term impact; “no tangible outcomes”; “fear and confusion” | 26 | |||
| Breaches of children’s human rights | Right to basic necessities (food, shelter, sanitation) | 6 | Online abuse and exploitation | 2 |
| Right to be heard | 5 | Right to safety and protection from violence | 2 | |
| Gender-based violence | 4 | Right to health care | 2 | |
| Right to play and recreation | 3 | Right to family contact | 2 | |
| Emotional and physical abuse | 2 | None or not applicable | 5 | |
| Other (less common and non-specific responses or unable to code): freedom of movement; education; mental health | 18 | |||
| Lessons learned | Greater reach and comprehensiveness of services (including health-care support, mentorship and attending to the needs of children in vulnerable situations) | 16 | Stakeholder involvement and collaboration | 6 |
| More effective emergency response work (including basic needs support and financial support and empowerment) | 8 | Involving children | 4 | |
| COVID-19 awareness and protection | 7 | Education support and advocacy | 3 | |
| Using technology sooner | 6 | Other (less common and non-specific responses or unable to code): opening offices sooner; “nothing”; youth-friendly camps; delivering online justice faster | 18 | |
| Recommended actions | Improved collaboration and coordination among different partners and stakeholders (particularly coordination between government and third-sector organisations) | 13 | Support for parents, including parental skills training | 5 |
| More funding and emergency support | 11 | More knowledge and use of technology in services | 2 | |
| Better mechanisms for child protection assessment and response | 7 | Lobbying and sensitisation on child protection issues | 2 | |
| COVID-19 protection and awareness | 5 | Engaging children in activities | 2 | |
| Consulting children and involving them in decision-making | 5 | Other (less common and non-specific responses or unable to code): digital education; counselling; keeping schools open; community-based support; PPE for staff; understanding the needs of children in vulnerable situations; reaching out to all families; planning; providing quality services | 24 |
Notes:
*The number of responses may add up to more than the stated total number of responses to the individual question as a single response may contain more than one category
Sharing content requires targeting cookies to be enabled. Please update your cookie preferences to use this feature.