Table 2

Treatment effects (control vs voice)a

Dependent variable compliance
Voice0.546* (0.332)
Age0.485 (0.933)
Female−0.551 (0.353)
Education−0.621* (0.322)
Income0.011 (0.092)
Fees−0.084 (0.101)
Honesty0.128 (0.741)
Emotional1.085* (0.615)
Religiosity0.073 (0.518)
Constant0.568 (1.474)
Pseudo R20.093
Classification68.7%
χ212.827

Note(s): Numbers reported in the table represent logistic coefficients

Robust standard errors in parentheses; *p < 0.1

aDependent variable (compliance) is a binary variable that takes the value of 1 if the participant reported the problem and 0 otherwise. Accordingly, we decided that a binary logistic regression model will be the most suitable for our data set

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