Table 2.

Responsibilities and guarantees of the CRSUE quality standard

Responsibilities• The company will perform the service by advancing the capital of the investment that will be paid in instalments up to the amortization of it
• To demonstrate their corporate social responsibility strategy in their management by means of showing their trajectory in this sense
• To provide innovative services, products and business models
• To show reliability and commitment in the relationship with their customers, as the provision of services to the neighbourhood cooperative is accomplished in the long term
• Contribution of benefits to the Conservation and Modernization Cooperative Fund (CMCF)
• To establish integration mechanisms in the community, such as training and contracting of people in the community (unemployed or other specific groups); collaborating and/or acquiring products and services from the local business fabric; and promoting specific practices in the community through campaigns, training or other activities
• To implement intervention campaigns in the neighbourhood in other fields (environmental, cultural[…]), thus developing what is called integrating social action
Guarantees• The neighbourhood cooperative will offer them a long-term relationship, transparency and trust, guarantee in the continuity of their businesses and viable margins of profitability
• Recognition by the administration of the CRSUE quality standard
• Reduction in taxes and aid from other administrations for the training and incorporation of people at risk of social exclusion
Source: Authors’ own work

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