Table 5

Aggregate fuzzy opinion and defuzzified score

Sustainability dimensionsIndicators (k)Aggregate fuzzy opinionDefuzzified score (Sk)Selected
Min (lk)Optimum (mk)Max (uk)
EconomicProfit5.6137.6138.7497.325Y
Revenue4.9626.9628.6426.856Y
R&D expenditure4.9786.9658.2976.747Y
Material cost4.4636.4488.2296.380Y
Labor cost4.6186.6188.2306.488Y
Energy cost4.0246.0247.8715.973
Maintenance cost3.6455.5617.4695.559
Packaging cost3.1505.0977.0715.106
Inventory cost3.4225.3167.2895.342
Product quality6.6428.6428.9878.091Y
Lead time6.1678.1678.8857.740Y
On-time delivery6.4808.4808.9727.978Y
EnvironmentalWater consumption2.8524.2655.9544.357
Recycled water use2.9094.1935.9394.347
Energy consumption4.4356.3768.0436.285Y
Renewable energy use4.1626.1217.6745.986
Energy efficiency4.9456.9128.2096.688Y
Energy intensity3.7955.7227.5055.674
Material consumption5.1867.1868.4606.944Y
Recycled material use4.9436.9288.3516.740Y
Packaging material consumption4.3376.2517.9496.179
Land use2.6524.3326.1434.376
GHG emissions3.4065.2506.7555.137
Wastewater discharge2.8444.5346.2474.542
Solid waste disposal3.8805.8347.5755.763
Recyclable waste3.9465.8977.4195.754
SocialEmployment/Job opportunity5.2457.2458.7747.088Y
Fair salary5.6427.6428.7737.352Y
Employee turnover4.4656.4488.0566.323Y
Employee satisfaction5.9937.9938.9027.630Y
Occupational health and safety6.1338.1338.8737.713Y
Training and development5.1617.1618.7377.020Y
Working conditions6.3768.3768.9037.885Y
Work-related injuries6.0298.0298.8737.644Y
Working hours5.0017.0018.4976.833Y
Lost working days4.4496.4498.0746.324Y
Customer health and safety6.0017.9948.8247.607Y
Customer satisfaction6.8388.8388.9888.221Y
Customer complaints6.2528.2528.9347.813Y
Corruption4.5446.2787.6696.164

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