Table 1.

Interview topic guide (service user and volunteers).

TopicExamples of guiding questions
Perceptions of the café and its operations
  • Can you tell me about the community food café that you visit?

  • What things are done at your cafe to make people feel welcome?

  • Why do you volunteer at this place?

The value of surplus
  • What role do you think your community café/group has in providing foods to people in the community?

  • How would you characterise the food surplus received?

  • How does this project work?

  • What kinds of initiatives or strategies have been used at your community cafe to influence the nutritional quality of food provided?

Food practices, nutrition and perceptions about the idea of food made with surplus
  • How much time do you spend cooking and preparing your meals?

  • What is your typical meal?

  • What percentage of your household income do you believe is spent on food?

  • How is the food offered in this outlet?

  • Have you tried any new foods since you’ve started coming here?

  • What do you think of this idea to use food surplus in this way?

  • Do you normally eat with other people or on your own?

Food and social connections
  • Why do you come to this place?

  • Have you met other people or have you made any friends since you started coming to this place?

  • Do you feel that you learned anything since you’ve been involved with this community group?

  • Can you talk a little bit about your social life?

  • Could you describe the community here?

Awareness of food issues; the experience of food insecurity
  • What do you think there are some problems around food in today’s society?

  • Have you heard of the term ‘food insecurity’ or food poverty?

  • Do you think something is missing in terms of the food provision in your community?

  • How would you describe the local food culture?

Perception of impact
  • What are the changes generated by this project in the community?

  • How well is the programme engaging with intended beneficiaries?

  • What would you change about this project?

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