Table III Descriptive statistics and... | Emerald Publishing

Table III

Descriptive statistics and correlations between the study variables

Variables	1	2	3	4	5	6	7	8	9	10
1. Human resource planning	–
2. Job analysis and design	0.626**	–
3. Employee performance appraisal	0.191**	0.282**	–
4. Recruitment, selection, and placement	0.391**	0.402**	0.487**	–
5. Compensation and rewards	0.287**	0.236**	0.444**	0.645**	–
6. Training and development	0.341**	0.320**	0.441**	0.560**	0.567**	–
7. Employee satisfaction	0.072	0.083	0.247**	0.309**	0.355**	0.285**	–
8. Cost advantage	−0.146**	−0.241**	−0.066	−0.233**	−0.172**	−0.225**	−0.121*	–
9. Service variety advantage	−0.078	−0.218**	−0.070	−0.045	0.063	−0.114*	0.065	0.401**	–
10. Service quality advantage	−0.170**	−0.277**	−0.064	−0.182**	−0.163**	−0.229**	−0.105*	0.524**	0.418**	–
Mean	2.52	1.73	2.22	1.88	1.67	2.04	1.74	4.37	3.90	4.35
SD	0.24	0.48	0.49	0.40	0.54	0.38	0.41	0.49	0.53	0.48

Variables	1	2	3	4	5	6	7	8	9	10
1. Human resource planning	–
2. Job analysis and design	0.626**	–
3. Employee performance appraisal	0.191**	0.282**	–
4. Recruitment, selection, and placement	0.391**	0.402**	0.487**	–
5. Compensation and rewards	0.287**	0.236**	0.444**	0.645**	–
6. Training and development	0.341**	0.320**	0.441**	0.560**	0.567**	–
7. Employee satisfaction	0.072	0.083	0.247**	0.309**	0.355**	0.285**	–
8. Cost advantage	−0.146**	−0.241**	−0.066	−0.233**	−0.172**	−0.225**	−0.121*	–
9. Service variety advantage	−0.078	−0.218**	−0.070	−0.045	0.063	−0.114*	0.065	0.401**	–
10. Service quality advantage	−0.170**	−0.277**	−0.064	−0.182**	−0.163**	−0.229**	−0.105*	0.524**	0.418**	–
Mean	2.52	1.73	2.22	1.88	1.67	2.04	1.74	4.37	3.90	4.35
SD	0.24	0.48	0.49	0.40	0.54	0.38	0.41	0.49	0.53	0.48

Notes: Composite scores for each variable were computed by averaging respective item scores. *,**Significant at the 0.05 and 0.01 levels, respectively