Table I.

Framework for classification of re-contextualization approaches

CriterionSituational differentiator
AThe work situation requires supporting communication of knowledge between human actors. Knowledge is highly personal and inseparable of a specific situation and its human actors
BThe work situation requires to use knowledge as a resource by externalizing and storing information in information systems. Re-contextualization needs to be achieved without relying on social processes, using methods stemming from the field of information technology
CThe work situation can be appropriately supported by externalization and redistribution of information
DThe work situation requires that experts and information seekers are matched with support of an information system, as externalization likely leads to loss of crucial information. Re-contextualization of information is not provided by the system and requires communication between the concerned parties
EThe work situation allows to determine the user’s context and deliver context-sensitive information without an explicit user-context identification or source of information. The problem of re-contextualization of information is tackled through acquiring information obtained by other sources than the user
FThe work situation does not allow to determine a user’s context automatically and needs to rely solely on the manually specification of all relevant context information to deliver the respective information. Accordingly, re-contextualization is achieved by matching user defined-context with specific differentiators linked to the stored information
GThe work situation mainly features highly structured processes and allows extensive upfront modelling effort of context sources. Re-contextualization is achieved using differentiators that link stored information to specific context information
HThe work situation mainly consists of agile, weakly structured processes and only allows minimal upfront modelling effort. Re-contextualization is based on highly generic differentiators that link stored information to weakly defined context elements

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