Measures
| Variable | Items | Cronbach’s alpha reported in source | Source |
|---|---|---|---|
| Functional congruity | 1. This brand has all of the functions I desire from a mobile phone 2. This brand meets all my functional needs for using a mobile phone 3. The functional value provided by this brand is consistent with what I expect from a mobile phone brand 4. This brand performs well on the functional attributes I value the most for mobile phones | 0.93 | Sop and Kozak (2019) |
| Self-congruity | 1. This brand is consistent with my identity 2. This brand is a reflection of how I see myself 3. Using this brand reflects who I am 4. Someone who uses this brand is similar to me | 0.93 | Liu et al. (2012) |
| Brand trust | 1. I feel confidence in this brand 2. I could rely on this brand 3. I think this brand would be honest 4. I think this brand would be safe | 0.94 | Chaudhuri and Holbrook (2001) |
| Perceived realism | 1. The material showed something that could possibly happen in real life 2. The story in the material could actually happen in real life 3. Never in real life would what was shown in the material happen (negative item) 4. The material showed something that had really happened 5. What was shown in the material had actually happened 6. The material was based on facts 7. I believe what is described in the material 8. I think the incident described in the report is trustworthy | 0.85 | Cho et al. (2012) |
| Items | Cronbach’s alpha reported in source | Source | |
|---|---|---|---|
| 1. This brand has all of the functions I desire from a mobile phone | 0.93 | ||
| 1. This brand is consistent with my identity | 0.93 | ||
| 1. I feel confidence in this brand | 0.94 | ||
| 1. The material showed something that could possibly happen in real life | 0.85 |
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