Cross-interaction interpretive matrix
| S. No. | Performance measures | Total cost | Ensuring quality | Improved working condition and safety | Technology enhancement | Delivery performance |
|---|---|---|---|---|---|---|
| Barriers | ||||||
| 1 | Lack of technical information and capability | Increase in cost due to additional requirement of resources to make up for technical incapability | Reduction in quality due to lack of technical superiority in the product | May have effect on technological safety equipment's | Lack of technical knowledge enhancement | May have effect on technical delivery systems |
| 2 | Covid-19-related health and safety concerns | Will lead to increased cost due to health and safety regulations | Health and safety guidelines will be more stringent | May hinder delivery satisfaction due to safety concerns | ||
| 3 | Lack of positive response from government upon offering assistance | Affect conditions due to lack of positive response from government | ||||
| 4 | Government imposed restrictions | Increase cost due to delays in manufacturing because of restrictions | May affect quality of short shelf-life materials and products | Restrictions help to improve safety of individuals | Delayed delivery due to restrictions | |
| 5 | Increased demand of existing products | Reduce cost via economies of scale (per unit cost will reduce on high demand) | Will help to generate more data for knowledge enhancement and R&D | Delivery performance may be hampered due to more volume load on supply chain | ||
| 6 | Lack of resource and infrastructure | Increase in cost due to additional requirement of resources to make up for the in-house unavailability | Reduction in quality due to lack of adequate resources | Deteriorated working conditions because of lack of infrastructure resources | Hampers technology enhancement and innovation | Delivery performance will be hampered due to non-adequate logistics resources |
| 7 | Setbacks in logistics services | Increased cost to rectify setbacks | Delayed delivery due to setbacks | |||
| 8 | Financial constraints | Financial constraint will force to keep low total cost | Financial constraints will cause trade-offs with quality of materials, processes and products | May not be able to afford better working environment and safety measures | Will cause hindrance in updating technological assets | |
| 9 | Complexity in repurposing product and infrastructure | Cost associated with repurposing product and infrastructure | repurposing may not result in desired quality level | Repurposing can help enhancing technological capability | May hamper delivery performance due to complexity in repurposing for proper supply chain | |
| 10 | Supply and demand issue | Cost could increase due to inventory and/or shortages | Will disrupt logistics due to uncertain demand and supply |
| S. No. | Performance measures | Total cost | Ensuring quality | Improved working condition and safety | Technology enhancement | Delivery performance |
|---|---|---|---|---|---|---|
| Barriers | ||||||
| 1 | Lack of technical information and capability | Increase in cost due to additional requirement of resources to make up for technical incapability | Reduction in quality due to lack of technical superiority in the product | May have effect on technological safety equipment's | Lack of technical knowledge enhancement | May have effect on technical delivery systems |
| 2 | Covid-19-related health and safety concerns | Will lead to increased cost due to health and safety regulations | Health and safety guidelines will be more stringent | May hinder delivery satisfaction due to safety concerns | ||
| 3 | Lack of positive response from government upon offering assistance | Affect conditions due to lack of positive response from government | ||||
| 4 | Government imposed restrictions | Increase cost due to delays in manufacturing because of restrictions | May affect quality of short shelf-life materials and products | Restrictions help to improve safety of individuals | Delayed delivery due to restrictions | |
| 5 | Increased demand of existing products | Reduce cost via economies of scale (per unit cost will reduce on high demand) | Will help to generate more data for knowledge enhancement and R&D | Delivery performance may be hampered due to more volume load on supply chain | ||
| 6 | Lack of resource and infrastructure | Increase in cost due to additional requirement of resources to make up for the in-house unavailability | Reduction in quality due to lack of adequate resources | Deteriorated working conditions because of lack of infrastructure resources | Hampers technology enhancement and innovation | Delivery performance will be hampered due to non-adequate logistics resources |
| 7 | Setbacks in logistics services | Increased cost to rectify setbacks | Delayed delivery due to setbacks | |||
| 8 | Financial constraints | Financial constraint will force to keep low total cost | Financial constraints will cause trade-offs with quality of materials, processes and products | May not be able to afford better working environment and safety measures | Will cause hindrance in updating technological assets | |
| 9 | Complexity in repurposing product and infrastructure | Cost associated with repurposing product and infrastructure | repurposing may not result in desired quality level | Repurposing can help enhancing technological capability | May hamper delivery performance due to complexity in repurposing for proper supply chain | |
| 10 | Supply and demand issue | Cost could increase due to inventory and/or shortages | Will disrupt logistics due to uncertain demand and supply |
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