Table IV.

Mediation path analysis of brand trust and satisfaction

Direct effectWith mediatorIndirect effect
SNPathβ- COSp-valueβ- COSp-valueβ- COSp-valueConclusion
1BA-BT-BL0.0680.026*0.0350.5790.3160.044*Full Mediation
2BA-BT-BAT−0.0580.227−0.0960.034*0.3680.133Full Mediation
3BA-BT-BC−0.1130.020*−0.1260.019*0.2900.005**Full Mediation
4BA-BT-BE0.0260.041*0.0310.5620.1860.015*Partial Mediation
5BP-BT-BL0.1240.044*−0.0780.2990.3130.030*Full Mediation
6BP-BT-BAT0.0010.985−0.0120.8390.3040.027*Full Mediation
7BP-BT-BC−0.1100.037*−0.0120.8850.3920.013*Partial Mediation
8BP-BT-BE0.0500.037*−0.0710.2520.3640.039*Full Mediation
9BI-BT-BL−0.1250.1920.1110.1930.4120.014*Full Mediation
10BI-BT-BAT0.0570.046*0.1160.0970.5570.006**Full Mediation
11BI-BT-BC0.6590.000***0.5300.000***0.2970.248Partial Mediation
12BI-BT-BE−0.4740.000***−0.2920.002**0.9800.024*Partial Mediation
13BJ-BT-BL0.5830.000***0.3730.007**0.1910.404Partial Mediation
14BJ-BT-BAT0.3280.003**0.2160.066*0.4430.144Partial Mediation
15BJ-BT-BC−0.3660.001**−0.3510.006**0.5960.049*Partial Mediation
16BJ-BT-BE0.7630.000***0.7270.000***0.0040.826Partial Mediation
17BF-BT-BL0.1790.031*0.2380.019*−0.0010.813Partial Mediation
18BF-BT-BAT0.1340.038*0.1650.016*0.0240.849Partial Mediation
19BF-BT-BC0.1240.040*0.1810.015*0.0580.431Full Mediation
20BF-BT-BE−0.0850.219−0.1860.021*0.1690.178Full Mediation
21BA-BS-BL0.0680.026*0.0050.9370.3550.012*Full Mediation
22BA-BS-BAT−0.0580.227−0.0820.0770.3520.017*Full Mediation
23BA-BS-BC−0.1130.020*−0.1180.014*0.2730.009**Full Mediation
24BA-BS-BE0.0260.041*0.0160.7320.1990.033*Full Mediation
25BP-BS-BL0.1240.044*−0.0810.3320.5020.010*Full Mediation
26BP-BS-BAT0.0010.985−0.0070.9130.4640.006**Full Mediation
27BP-BS-BC−0.1100.037*−0.0770.2900.5140.008**Full Mediation
28BP-BS-BE0.0500.037*0.0060.9280.4090.006**Full Mediation
29BI-BS-BL−0.1250.1920.1270.2450.3660.049*Full Mediation
30BI-BS-BAT0.0570.046*0.0850.3550.5640.004**Full Mediation
31BI-BS-BC0.6590.000***0.6390.000***0.1970.620Partial Mediation
32BI-BS-BE−0.4740.000***−0.4130.001**0.8900.006**Full Mediation
33BJ-BS-BL0.5830.000***0.2720.0550.4610.011*Full Mediation
34BJ-BS-BAT0.3280.003**0.2340.0630.5070.018*Full Mediation
35BJ-BS-BC−0.3660.001**−0.4760.001**0.6010.005**Full Mediation
36BJ-BS-BE0.7630.000***0.7810.000***0.0250.900Full Mediation
37BF-BS-BL0.1790.031*0.0340.6720.1630.006**Partial Mediation
38BF-BS-BAT0.1340.038*0.1990.012*0.1320.013*Full Mediation
39BF-BS-BC0.1240.040*0.1360.046*0.1230.140Full Mediation
40BF-BS-BE−0.0850.219−0.1030.1400.2120.049*Full Mediation

Notes:

***p < 0.001, **p < 0.01, *p < 0.05, NS= Not significant (p > 0.05);

List of abbreviations: BA - Brand Awareness; BP - Brand Performance; BI – Brand Image; BJ – Brand Judgment; BF – Brand Feelings; BL – Brand Loyalty; BAT – Brand Attachment; BC – Brand Community; BE – Brand Engagement; BS – Brand Satisfaction; BT – Brand Trust

Source: Author's own calculations 

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