Table A1. Interview script Phase... | Emerald Publishing

Table A1.

Interview script

Phase	Sub-phase	Questions
Warm-Up questions	Sociodemographic data	1. I kindly ask you to introduce yourself by stating your name and talking a little bit about you and about your academic and professional career. 2. What city do you live in? 3. How old are you? 4. What is the highest academic level you have completed? What is your field of study?
Warm-Up questions	Employment status	5. What is your current professional status? 6. (If employed) How did you hear about your current job? 7. (If not employed) Are you currently actively looking for a job? 8. (If ‘yes’) How long have you been looking for a job? How many applications have you submitted? To which companies? 9. (If ‘no’) Have you been looking for a job during the past two years? For how long? How many applications did you send? To which companies? What was the last recruitment process you went through?
Attraction	Job search activities and job awareness	In this first phase, we will focus on the moment you decided that you wanted to start your job search, even though you were not aware of any job vacancy or specific employer. 10. Describe this process. What was the first thing that you did when you decided you wanted to start your job search? And after that? What sources did you search for job opportunities? 11. When you started looking for a job, were there any particular companies that came to your mind as potential employers or places where you would like to work? What do you think led you to consider these companies? 12. By focussing on Company X, to which you indicated that you submitted your CV, please recall the time when you became aware that there was a possibility of employment with this company. How did happen? Where did you find out about this vacancy? Has this happened with the other companies to which you have sent your CV? 13. In your opinion, and according to your experience, where and how should organisations advertise their job offers to reach the younger generation?
Attraction	Information collection	This phase refers to the moment when the existence of a company or job vacancy is discovered and includes the collection of more detailed information about this opportunity. 14. When you knew about the job opportunity in company X, what did you do next? Did you search more about the position and the company? Describe how you carried out this search, and which sources you used. 15. Was the process similar for all the companies which you applied to? Is this what you usually do? Have you ever used a different process? Describe this process please. 16. What do you consider to be the major influence on how you idealise the company that you would like to work for? 17. In a recruiting process, do you think it is important for companies to keep their websites and social network pages up-to-date with relevant content? Why?
Selection	Evaluation and shortlist of possible jobs	This is the stage when, after collecting information about vacancies and employers, candidates evaluate the strengths and weaknesses of each of the options for which information has been previously collected, and then they decide whether or not to include these in their list of potential employment opportunities. 18. Thinking about your job search process, how did you evaluate the information collected? (Did you evaluate your options one-by-one as you collected the information about each one, or did you first gather information about all the potentially interesting options you found and then evaluated them by comparing them to each the information about all the available options, and then decide which ones to send your CV to?) What do you usually do in general? 19. What criteria do you consider to be the most important when choosing your next job? 20. Thinking about your last job search, describe what happened after identifying, analysing, and evaluating a number of job vacancies or employers
Selection	Application intention and Applications	From the shortlist of potential employers, there are intentions of application, which may or may not materialize. 21. Before submitting your application, do you consider that it is important to have prior contact with the organisation, in order that you can ask questions about the position? Why? How would do you prefer this contact to be made? 22. Please describe how your application process to Company X went, to which you sent the CV. How did you physically submit your CV to the company? 23. Is this what you usually do? Have you ever opted for a different process? Please describe this process. 24. Did you receive any contact from any of the companies that you applied to immediately after submitting your application? What kind of contact was this? How was it made? 25. Thinking about how communication between companies and candidates is carried out, what do you think an organisation should do, right from the moment when an applicant submits their application, through to the time they are called, for example, for an interview or another type of selection test, to convey a good image of the company to the candidates?
Attrition	Persuasion	This phase encompasses all interactions carried out between the applicant and the company which are persuasive attempts by both parties to be the selected candidate or a chosen organisation, including interviews and psycho-technical tests, etc. 26. Thinking about the selection process you experienced for company X, please describe in detail all the contacts that existed between you and the company during all the stages of the recruitment process. Please describe each of the steps of recruitment. 27. Did the recruitment stages or contacts differ for any of the companies to which you sent the CV? If ‘yes’, please describe how. 28. During the selection tests, when there are technical and psychotechnical tests, do you prefer that these are carried out in person at the company's premises, or do you prefer to do it online? Why? 29. When you are selected for an interview with a potential employer, do you prefer this be carried out in person at the company's premises, or do you prefer to do this online? Why? 30. What do you do to prepare for a job interview? What tools or sources do you use? 31. Do you like to receive the contact of the person responsible for the recruitment process of the organisation, in order that you can ask questions about the process itself? If so, how do you like this contact to be made? 32. Do you think that the contact between candidates and companies during the recruitment and selection process, whether in person or not, always allows you to gather information which is important for your decision to work at a particular location? If “yes”, how? If “not”, why?
Attrition	Outcomes	Outcomes are the results of the job search process, which may be either being selected or not being selected for the vacancy. 33. Going back to the selection process that you experienced with company X, describe what happened from the moment you completed all the selection phases, up until you were informed whether you had been selected, or not. 34. Did the same process occur with the other companies? has anyone made you aware of the outcome of your job application in a different way? how? 35. In cases when you have not been selected, what do you expect the recruiting company to do? is that what happens in reality? 36. Do you expect the company to transmit the decision regarding whether you have been selected, or not, in a different way? How? 37. Do you think that the way the company deals with the communication of the results of a recruitment and selection process influences the company’s image? How? Why? Do you feel that this can influence your future interest in re-applying to the same company, or even, if selected, your decision to accept an offer?

Phase	Sub-phase	Questions
Warm-Up questions	Sociodemographic data	1. I kindly ask you to introduce yourself by stating your name and talking a little bit about you and about your academic and professional career.2. What city do you live in?3. How old are you?4. What is the highest academic level you have completed? What is your field of study?
Warm-Up questions	Employment status	5. What is your current professional status?6. (If employed) How did you hear about your current job?7. (If not employed) Are you currently actively looking for a job?8. (If ‘yes’) How long have you been looking for a job? How many applications have you submitted? To which companies?9. (If ‘no’) Have you been looking for a job during the past two years? For how long? How many applications did you send? To which companies? What was the last recruitment process you went through?
Attraction	Job search activities and job awareness	In this first phase, we will focus on the moment you decided that you wanted to start your job search, even though you were not aware of any job vacancy or specific employer.10. Describe this process. What was the first thing that you did when you decided you wanted to start your job search? And after that? What sources did you search for job opportunities?11. When you started looking for a job, were there any particular companies that came to your mind as potential employers or places where you would like to work? What do you think led you to consider these companies?12. By focussing on Company X, to which you indicated that you submitted your CV, please recall the time when you became aware that there was a possibility of employment with this company. How did happen? Where did you find out about this vacancy? Has this happened with the other companies to which you have sent your CV?13. In your opinion, and according to your experience, where and how should organisations advertise their job offers to reach the younger generation?
Attraction	Information collection	This phase refers to the moment when the existence of a company or job vacancy is discovered and includes the collection of more detailed information about this opportunity.14. When you knew about the job opportunity in company X, what did you do next? Did you search more about the position and the company? Describe how you carried out this search, and which sources you used.15. Was the process similar for all the companies which you applied to? Is this what you usually do? Have you ever used a different process? Describe this process please.16. What do you consider to be the major influence on how you idealise the company that you would like to work for?17. In a recruiting process, do you think it is important for companies to keep their websites and social network pages up-to-date with relevant content? Why?
Selection	Evaluation and shortlist of possible jobs	This is the stage when, after collecting information about vacancies and employers, candidates evaluate the strengths and weaknesses of each of the options for which information has been previously collected, and then they decide whether or not to include these in their list of potential employment opportunities.18. Thinking about your job search process, how did you evaluate the information collected?(Did you evaluate your options one-by-one as you collected the information about each one, or did you first gather information about all the potentially interesting options you found and then evaluated them by comparing them to each the information about all the available options, and then decide which ones to send your CV to?) What do you usually do in general?19. What criteria do you consider to be the most important when choosing your next job?20. Thinking about your last job search, describe what happened after identifying, analysing, and evaluating a number of job vacancies or employers
Selection	Application intentionand Applications	From the shortlist of potential employers, there are intentions of application, which may or may not materialize.21. Before submitting your application, do you consider that it is important to have prior contact with the organisation, in order that you can ask questions about the position? Why? How would do you prefer this contact to be made?22. Please describe how your application process to Company X went, to which you sent the CV. How did you physically submit your CV to the company?23. Is this what you usually do? Have you ever opted for a different process? Please describe this process.24. Did you receive any contact from any of the companies that you applied to immediately after submitting your application? What kind of contact was this? How was it made?25. Thinking about how communication between companies and candidates is carried out, what do you think an organisation should do, right from the moment when an applicant submits their application, through to the time they are called, for example, for an interview or another type of selection test, to convey a good image of the company to the candidates?
Attrition	Persuasion	This phase encompasses all interactions carried out between the applicant and the company which are persuasive attempts by both parties to be the selected candidate or a chosen organisation, including interviews and psycho-technical tests, etc.26. Thinking about the selection process you experienced for company X, please describe in detail all the contacts that existed between you and the company during all the stages of the recruitment process. Please describe each of the steps of recruitment.27. Did the recruitment stages or contacts differ for any of the companies to which you sent the CV? If ‘yes’, please describe how.28. During the selection tests, when there are technical and psychotechnical tests, do you prefer that these are carried out in person at the company's premises, or do you prefer to do it online? Why?29. When you are selected for an interview with a potential employer, do you prefer this be carried out in person at the company's premises, or do you prefer to do this online? Why?30. What do you do to prepare for a job interview? What tools or sources do you use?31. Do you like to receive the contact of the person responsible for the recruitment process of the organisation, in order that you can ask questions about the process itself? If so, how do you like this contact to be made?32. Do you think that the contact between candidates and companies during the recruitment and selection process, whether in person or not, always allows you to gather information which is important for your decision to work at a particular location? If “yes”, how? If “not”, why?
Attrition	Outcomes	Outcomes are the results of the job search process, which may be either being selected or not being selected for the vacancy.33. Going back to the selection process that you experienced with company X, describe what happened from the moment you completed all the selection phases, up until you were informed whether you had been selected, or not.34. Did the same process occur with the other companies? has anyone made you aware of the outcome of your job application in a different way? how?35. In cases when you have not been selected, what do you expect the recruiting company to do? is that what happens in reality?36. Do you expect the company to transmit the decision regarding whether you have been selected, or not, in a different way? How?37. Do you think that the way the company deals with the communication of the results of a recruitment and selection process influences the company’s image? How? Why? Do you feel that this can influence your future interest in re-applying to the same company, or even, if selected, your decision to accept an offer?