Table II

Smart city linked organisational factors

Organisational factor(s)Citation frequency
Project size1
Organisational diversity1
Alignment of organisational goals with business1
Compliance to change1
Leadership, managers’ attitudes and behaviour3
Legislative compliance, reformed governance and regulations7
Vendor independence5
Financial resources2
Human capital9
Organisational innovation and transformation6
Partners’ and stakeholders’ role and participation4
Government role, influence and support1
Complexity and rapid technological changes6
Best utilisation of the ICT infrastructure4
Type of organisation and business model2
Type of industry2
Bureaucracy1
Organisational structure2
Collaboration, cross/inter-organisational or inter-agency factors and interdependencies8
Inter-departmental governance and collaboration3
Inter-organisational competition3
Organisational risk management2

Source: Devised by authors

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