Table 1.

Overview of interviews and observations

Interviews/observationLocationDurationNo. of interviewsExperience
in total
Experience
these ships
Observation sales meetingOffice of potential new customer2 h   
Observation yard stay Ship 1Ship 11 h 30 m   
Observation yard stay Ship 2Ship 23 h   
Observation service engineer visit Ship 1Ship 150 m   
Interview chief engineer 1Ship 134 m130+5
Interview chief engineer 2Ship 128 m110+5
Interview chief engineer 3Ship 219 m184
Interview chief engineer 4Ship 234 m1151
Ship engineerShip 146 m2  
Supplier service coordinatorVideo interview (COVID-19 restrictions)52 m1 5
Suppliers technical managerSuppliers office54 m2 5
Sales managerVideo interview (COVID-19 restrictions)1 h 34 m2 5
Shipowners technical superintendentVideo interview (COVID-19 restrictions)30 m1405
Shipowners technical superintendentShipowner’s office54 m1201

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