Table 2

Mitigating actions

LabelActionInterviewees
Action 1Identifying existing inventory in the supply chain—particularly key items—and building an inventory plan to avoid disruptions and keep production running with efficiency based on ERP applications, cloud computing, and big data analytics …E4; E5; E7; E10; E13; E15
Action 2Mapping a list of critical components, determining the origin of supply, and finding backup suppliers for critical itemsE4; E5; E10; E14
Action 3Analyzing bills of materials and identifying elements that could cause production stoppages or delays based on ERP applicationsE5; E7; E15
Action 4Identifying, analyzing, and developing mitigation strategies (e.g. inventory relocation, design substitution, alternate sourcing) for different risks in supply and demandE4; E6; E9; E10; E14; E15
Action 5Making decisions by performing scenario simulations and using artificial intelligence and analytics techniquesE10; E13
Action 6Communicating with all relevant stakeholders to co-develop plans and rapid solutions (e.g. managing the level of safety stock, working with suppliers to solve bottlenecks, finding alternative sources) by using cloud computing and ERP applications …E5; E6; E9; E11
Action 7Optimizing production and distribution capacity to satisfy demand (e.g. shifting production to alternative sites) based on simulation and big data analytics …E3; E4; E7; E15
Action 8Developing an effective strategy to gain priority from key suppliers and identifying new suppliers for critical componentsE6; E9; E11; E13; E15
Action 9Identifying and mitigating different risks in supply and demand based on digital technologies (simulation, big data analytics, 3D printing, digital twins …)E2; E3; E4; E8; E10; E15
Action 10Planning for mismatches in supply and demand by using different monitoring devices, such as RFIDs, GPS, wireless sensors, barcode scanners …E4; E5; E7; E8; E11; E14
Action 11Developing a system of metrics and key performance indicators to support operational controlE2; E5; E8; E9; E13
Action 12Prioritizing and executing corrective and preventive actionsE5; E6; E15
Action 13Enabling and supporting operations teams (e.g. procurement, manufacturing, logistics, quality, engineering) to safeguard immediate supply, and develop sustainable solutionsE4; E5; E6; E7; E10; E15
Action 14Implementing digital SCM solutions and tools to trace supply chain visibility and for more transparencyE4; E13
Action 15Managing cash and net working capitalE4; E5; E11; E15

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