Table 3

Internal drivers of CI in the Irish MD industry by focus area

High driverDriverModerate driverLow driverDoes not drive a CI focus whatsoever
Customer/Patient focus51%22%20%6%0%
Productivity70%24%3%0%2%
Quality49%37%12%1%1%
Regulatory26%39%18%13%4%
Financial57%31%10%1%1%
Safety46%31%18%5%0%

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