Table I.

Gender influences in ICT adoption

Individual-level
ConfidenceWomen entrepreneurs rank themselves as less computer competent compared to menMack et al., 2017 
Expertise, timeWomen retain less technological expertise to adopt ICT and have less time to gain required knowledgeCostin, 2012; Erumi-Esin and Heeks, 2015 
Knowledge about ICT capabilitiesAmong Internet retail businesses, women founders were less familiar with ICT capabilitiesJome et al., 2006 
Online activityWomen entrepreneurs are less likely to share information online. Once Internet skills were controlled for, men and women were equally likely to post materials on the WebHargittai and Walejko, 2008 
PovertyAccess to trainingWomen are more likely to live in poverty, experience time constraints, have limited access to ICTs and access to EETUNCTAD, 2014b; Ameen and Wills, 2016; Erumi-Esin and Heeks, 2015 
Founder ageYounger business owners are more likely to adopt technology. On average, women start businesses at older agesKumar et al., 2008; Kusumaningtyasa and Suwartob, 2014 
Perceptions about technical issues in adopting ICTCompared to men, women entrepreneurs were more concerned with technical issues (e.g., E-commerce is too complicated; ‘We do not have time to implement E–commerce’; ‘It is difficult to choose the most suitable E-commerce standard with so many different options’)MacGregor and Vrazalic, 2008 
Firm-level
Firm size/scaleRisk takingFirm size and scale are associated with the ability of small firms to hire staff to support ICT adoption.13 Growth orientation and risk propensity influence rate of IT adoption. Women-owned firms are, on average, smaller than firms owned by men. Gender differences in risk-taking behaviours are reportedMartin and Milway, 2007; Oly Ndubisi and Cengiz, 2005; UNCTAD, 2014a 
Financial capitalGender differences in access to and use of capital, the fiscal resources needed to purchase technologyColeman and Robb, 2009, 2012, 2016 
Lending relationshipsPreferential credit conditions are associated with more extensive use of ICT among SMEs: “[…] investment in ICT is likely to improve the quality of information that firms transmit to banks, as their financial and accounting cycle can largely be influenced by ICT through better-organized data entry and more efficient data processing and classification (Attom, 2013).” Women are more likely to report credit constraintsPellegrina et al., 2017 

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