Table V.

Response strategies to inform EET

1st order themes2nd order themesResponse strategies
Access to resourcesFiscal incentivesOffer fiscal incentives for ICT adoption (such as, tax credits to purchase ICT)
  Provide financial support to intermediaries for IT curriculum development
 PromotionEngage women to leverage their networks/contacts to increase participation in programmes
  Ease the administrative burden and processes of applying for ICT support programs
 CollaborationPromote ICT adoption programs and availability of ICT resources
 MentoringCollaborative to maximise resource availability, including with ICT experts to update program content. Include men and women as resources, not just women
 Role modelsDevelop mentorship programs. Different mentors for different needs, such as emotional versus technology adoption needs. Identify and promote entrepreneurial women role models who utilise IT
Program designGood practicesIdentify and showcase good practises
 Firm/owner characteristicsContent should be firm-stage and age-group specific
  Programs should be personalised, and reflect owner intentions
  Learning objectives should focus on increasing confidence in technology
 CulturePrioritise support of firms operating in the services sectors. Create a comfortable learning environment
Program deliveryInteractiveProvide hands-on, interactive learning experiences
 Just-in-timeGiven time scarcity, utilise online programs, social media, short course formats
 Women 2 womenEmploy women’s association to educate about the impact of IT on firm performance

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