Conditional effects for the model with social support seeking as moderator of the direct and indirect associations of victim incivility with burnout symptoms
| Model: Incivility * Support → WFC * Support → Exhaustion/cynicism + Incivility * Support → Exhaustion/cynicism | Conditional effects | ||
|---|---|---|---|
| Estimate | SE | 95% CI | |
| Incivility → WFC * Low social support → Exhaustion | 0.10 | 0.04 | [−0.01, 0.20] |
| Incivility → WFC * Moderate social support → Exhaustion | 0.24*** | 0.05 | [0.13, 0.35] |
| Incivility → WFC * High social support → Exhaustion | 0.38*** | 0.08 | [0.22, 0.54] |
| Incivility * Low social support → WFC*Low social support → Exhaustion | 0.10 | 0.05 | [−0.03, 0.23] |
| Incivility * Moderate social support → WFC * Moderate social support → Exhaustion | 0.24*** | 0.05 | [0.10, 0.37] |
| Incivility * High social support → WFC * High social support → Exhaustion | 0.39*** | 0.10 | [0.13, 0.65] |
| Moderated mediation effect for low social support levels | 0.14** | 0.04 | [0.04, 0.24] |
| Moderated mediation effect for moderate social support levels | 0.15** | 0.05 | [0.01, 0.29] |
| Moderated mediation effect for high social support levels | 0.16*** | 0.08 | [0.01, 0.35] |
| Incivility * Low social support → Exhaustion | 0.19* | 0.14 | [0.07, 0.55] |
| Incivility * Moderate social support → Exhaustion | 0.32*** | 0.09 | [0.10, 0.56] |
| Incivility * High social support → Exhaustion | 0.45** | 0.14 | [0.10, 0.81] |
| Total effects for exhaustion at low social support levels | 0.29* | 0.13 | [0.03, 0.64] |
| Total effects for exhaustion at moderate social support levels | 0.56* | 0.10 | [0.30, 0.82] |
| Total effects for exhaustion at high social support levels | 0.85* | 0.16 | [0.42, 1.23] |
| Incivility → WFC * Low social support → Cynicism | −0.03 | 0.05 | [−0.13, 0.08] |
| Incivility → WFC * Moderate social support → Cynicism | 0.10* | 0.04 | [0.02, 0.19] |
| Incivility → WFC * High social support → Cynicism | 0.23*** | 0.06 | [0.05, 0.21] |
| Incivility * Low social support → WFC * Low social support → Cynicism | −0.03 | 0.05 | [−0.16, 0.10] |
| Incivility * Moderate social support → WFC * Moderate social support → Cynicism | 0.10* | 0.04 | [0.02, 0.21] |
| Incivility * High social support → WFC * High social support → Cynicism | 0.26*** | 0.08 | [0.05, 0.47] |
| Moderated mediation effect for low social support levels | 0.13** | 0.04 | [0.03, 0.24] |
| Moderated mediation effect for moderate social support levels | 0.14** | 0.04 | [0.01, 0.29] |
| Moderated mediation effect for high social support levels | 0.16** | 0.06 | [0.04, 0.36] |
| Incivility * Low social support → Cynicism | 0.15* | 0.15 | [0.04, 0.52] |
| Incivility * Moderate social support → Cynicism | 0.25* | 0.10 | [0.08, 0.55] |
| Incivility * High social support → Cynicism | 0.36* | 0.16 | [0.14, 0.76] |
| Total effects for cynicism at low social support levels | 0.36** | 0.11 | [0.03, 0.70] |
| Total effects for cynicism at moderate social support levels | 0.50*** | 0.12 | [0.16, 0.60] |
| Total effects for cynicism at high social support levels | 0.64*** | 0.13 | [0.10, 0.80] |
| Model: Incivility * Support → WFC * Support → Exhaustion/cynicism + Incivility * Support → Exhaustion/cynicism | Conditional effects | ||
|---|---|---|---|
| Estimate | SE | 95% CI | |
| Incivility → WFC * Low social support → Exhaustion | 0.10 | 0.04 | [−0.01, 0.20] |
| Incivility → WFC * Moderate social support → Exhaustion | 0.24*** | 0.05 | [0.13, 0.35] |
| Incivility → WFC * High social support → Exhaustion | 0.38*** | 0.08 | [0.22, 0.54] |
| Incivility * Low social support → WFC*Low social support → Exhaustion | 0.10 | 0.05 | [−0.03, 0.23] |
| Incivility * Moderate social support → WFC * Moderate social support → Exhaustion | 0.24*** | 0.05 | [0.10, 0.37] |
| Incivility * High social support → WFC * High social support → Exhaustion | 0.39*** | 0.10 | [0.13, 0.65] |
| Moderated mediation effect for low social support levels | 0.14** | 0.04 | [0.04, 0.24] |
| Moderated mediation effect for moderate social support levels | 0.15** | 0.05 | [0.01, 0.29] |
| Moderated mediation effect for high social support levels | 0.16*** | 0.08 | [0.01, 0.35] |
| Incivility * Low social support → Exhaustion | 0.19* | 0.14 | [0.07, 0.55] |
| Incivility * Moderate social support → Exhaustion | 0.32*** | 0.09 | [0.10, 0.56] |
| Incivility * High social support → Exhaustion | 0.45** | 0.14 | [0.10, 0.81] |
| Total effects for exhaustion at low social support levels | 0.29* | 0.13 | [0.03, 0.64] |
| Total effects for exhaustion at moderate social support levels | 0.56* | 0.10 | [0.30, 0.82] |
| Total effects for exhaustion at high social support levels | 0.85* | 0.16 | [0.42, 1.23] |
| Incivility → WFC * Low social support → Cynicism | −0.03 | 0.05 | [−0.13, 0.08] |
| Incivility → WFC * Moderate social support → Cynicism | 0.10* | 0.04 | [0.02, 0.19] |
| Incivility → WFC * High social support → Cynicism | 0.23*** | 0.06 | [0.05, 0.21] |
| Incivility * Low social support → WFC * Low social support → Cynicism | −0.03 | 0.05 | [−0.16, 0.10] |
| Incivility * Moderate social support → WFC * Moderate social support → Cynicism | 0.10* | 0.04 | [0.02, 0.21] |
| Incivility * High social support → WFC * High social support → Cynicism | 0.26*** | 0.08 | [0.05, 0.47] |
| Moderated mediation effect for low social support levels | 0.13** | 0.04 | [0.03, 0.24] |
| Moderated mediation effect for moderate social support levels | 0.14** | 0.04 | [0.01, 0.29] |
| Moderated mediation effect for high social support levels | 0.16** | 0.06 | [0.04, 0.36] |
| Incivility * Low social support → Cynicism | 0.15* | 0.15 | [0.04, 0.52] |
| Incivility * Moderate social support → Cynicism | 0.25* | 0.10 | [0.08, 0.55] |
| Incivility * High social support → Cynicism | 0.36* | 0.16 | [0.14, 0.76] |
| Total effects for cynicism at low social support levels | 0.36** | 0.11 | [0.03, 0.70] |
| Total effects for cynicism at moderate social support levels | 0.50*** | 0.12 | [0.16, 0.60] |
| Total effects for cynicism at high social support levels | 0.64*** | 0.13 | [0.10, 0.80] |
Note(s): WFC = work-family conflict; Social support = social support seeking; Incivility = victim incivility; Exhaustion = emotional exhaustion; *p < 0.05, **p < 0.01, ***p < 0.001
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