Table 6 Results of hypothesis testing... | Emerald Publishing

Table 6

Results of hypothesis testing

Hypothesis	Causality	Estimates	C.R.	p-value	Decision
H1	Access convenience – Customer satisfaction	0.389	3.3	***	Accepted
H2	Search convenience – Customer satisfaction	0.212	2.581	0.01	Accepted
H3	Evaluation convenience – Customer satisfaction	0.083	0.79	0.429	Rejected
H4	Order convenience – Customer satisfaction	0.151	2.004	0.045	Accepted
H5	Logistics/R.L. convenience – Customer satisfaction	0.134	1.804	0.071	Rejected

Hypothesis	Causality	Estimates	C.R.	p-value	Decision
H1	Access convenience – Customer satisfaction	0.389	3.3	***	Accepted
H2	Search convenience – Customer satisfaction	0.212	2.581	0.01	Accepted
H3	Evaluation convenience – Customer satisfaction	0.083	0.79	0.429	Rejected
H4	Order convenience – Customer satisfaction	0.151	2.004	0.045	Accepted
H5	Logistics/R.L. convenience – Customer satisfaction	0.134	1.804	0.071	Rejected

Source(s): Prepared by Researcher