Hypotheses testing
| Hypothesis | Relationship | Path coefficients | Confidence interval (95%) | Path coefficient difference | p-value difference | ||||||
|---|---|---|---|---|---|---|---|---|---|---|---|
| Frida Kahlo museum FFP followers | Anahuacalli museum FFP followers | Frida Kahlo museum FFP followers | Anahuacalli museum FFP followers | Henseler’s MGA (one-tailed) | Permutation test (two-tailed) | ||||||
| H1 | MGC perceived → information quality | 0.876*** | 0.803*** | 0.821 | 0.914 | 0.704 | 0.863 | 0.073 | 0.950* | 0.110 | |
| H2 | MGC Perceived → customer service | 0.744*** | 0.774*** | 0.625 | 0.829 | 0.689 | 0.833 | 0.029 | 0.338 | 0.772 | |
| H3 | Perceived information quality → visit intention | 0.600*** | 0.164* | 0.373 | 0.803 | −0.040 | 0.334 | 0.436 | 0.997*** | 0.005*** | |
| H4 | Perceived customer → service visit intention | 0.156 | 0.568*** | −0.078 | 0.372 | 0.385 | 0.705 | 0.413 | 0.002*** | 0.012** | |
| Hypothesis | Relationship | Path coefficients | Confidence interval (95%) | Path coefficient difference | |||||||
|---|---|---|---|---|---|---|---|---|---|---|---|
| Frida Kahlo museum FFP followers | Anahuacalli museum FFP followers | Frida Kahlo museum FFP followers | Anahuacalli museum FFP followers | Henseler’s MGA (one-tailed) | Permutation test (two-tailed) | ||||||
| MGC perceived → information quality | 0.876 | 0.803 | 0.821 | 0.914 | 0.704 | 0.863 | 0.073 | 0.950* | 0.110 | ||
| MGC Perceived → customer service | 0.744 | 0.774 | 0.625 | 0.829 | 0.689 | 0.833 | 0.029 | 0.338 | 0.772 | ||
| Perceived information quality → visit intention | 0.600 | 0.164* | 0.373 | 0.803 | −0.040 | 0.334 | 0.436 | 0.997 | 0.005 | ||
| Perceived customer → service visit intention | 0.156 | 0.568 | −0.078 | 0.372 | 0.385 | 0.705 | 0.413 | 0.002 | 0.012** | ||
Notes: In Henseler’s MGA method, the p-value lower than 0.05 or higher than 0.95 indicates at the 5 per cent level significant differences between specific path coefficients across groups.
p < 0.01; **p < 0.05; *p < 0.10
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