Table VII.

Hypotheses testing

HypothesisRelationshipPath coefficientsConfidence interval (95%)Path coefficient differencep-value difference
Frida Kahlo museum FFP followersAnahuacalli museum FFP followersFrida Kahlo museum FFP followersAnahuacalli museum FFP followersHenseler’s MGA (one-tailed)Permutation test (two-tailed)
H1MGC perceived → information quality0.876***0.803***0.8210.9140.7040.8630.0730.950*0.110
H2MGC Perceived → customer service0.744***0.774***0.6250.8290.6890.8330.0290.3380.772
H3Perceived information quality → visit intention 0.600***0.164*0.3730.803−0.0400.3340.4360.997***0.005***
H4Perceived customer → service visit intention0.1560.568***−0.0780.3720.3850.7050.4130.002***0.012**

Notes: In Henseler’s MGA method, the p-value lower than 0.05 or higher than 0.95 indicates at the 5 per cent level significant differences between specific path coefficients across groups.

***

p < 0.01; **p < 0.05; *p < 0.10

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