Table 5 Item loadings, reliability and...

Table 5

Item loadings, reliability and validity

Construct	Item	Standardized loadings	CR	AVE
Diversity management initiatives	DMI1	0.754	0.982	0.699
	DMI2	0.762
	DMI3	0.810
	DMI4	0.816
	DMI5	0.844
	DMI6	0.848
	DMI7	0.798
	DMI8	0.856
	DMI9	0.877
	DMI10	0.883
	DMI11	0.862
	DMI12	0.854
	DMI13	0.849
	DMI14	0.819
	DMI15	0.794
	DMI16	0.755
	DMI17	0.829
	DMI18	0.878
	DMI19	0.876
	DMI20	0.837
	DMI21	0.879
	DMI22	0.867
	DMI23	0.837
	DMI24	0.860
Inclusive HRM policies	IHRMP1	0.768	0.878	0.547
	IHRMP2	0.767
	IHRMP3	0.734
	IHRMP4	0.669
	IHRMP5	0.773
	IHRMP6	0.721
Job performance	JP1	0.784	0.887	0.573
	JP2	0.796
	JP3	0.772
	JP4	0.839
	JP5	0.517
	JP6	0.788
Service innovation behavior	SIB1	0.721	0.878	0.591
	SIB2	0.744
	SIB3	0.762
	SIB4	0.837
	SIB5	0.777
Employee engagement	EE1	0.761	0.925	0.578
	EE2	0.800
	EE3	0.818
	EE4	0.788
	EE5	0.793
	EE6	0.769
	EE7	0.711
	EE8	0.766
	EE9	0.620

Construct	Item	Standardized loadings	CR	AVE
Diversity management initiatives	DMI1	0.754	0.982	0.699
	DMI2	0.762
	DMI3	0.810
	DMI4	0.816
	DMI5	0.844
	DMI6	0.848
	DMI7	0.798
	DMI8	0.856
	DMI9	0.877
	DMI10	0.883
	DMI11	0.862
	DMI12	0.854
	DMI13	0.849
	DMI14	0.819
	DMI15	0.794
	DMI16	0.755
	DMI17	0.829
	DMI18	0.878
	DMI19	0.876
	DMI20	0.837
	DMI21	0.879
	DMI22	0.867
	DMI23	0.837
	DMI24	0.860
Inclusive HRM policies	IHRMP1	0.768	0.878	0.547
	IHRMP2	0.767
	IHRMP3	0.734
	IHRMP4	0.669
	IHRMP5	0.773
	IHRMP6	0.721
Job performance	JP1	0.784	0.887	0.573
	JP2	0.796
	JP3	0.772
	JP4	0.839
	JP5	0.517
	JP6	0.788
Service innovation behavior	SIB1	0.721	0.878	0.591
	SIB2	0.744
	SIB3	0.762
	SIB4	0.837
	SIB5	0.777
Employee engagement	EE1	0.761	0.925	0.578
	EE2	0.800
	EE3	0.818
	EE4	0.788
	EE5	0.793
	EE6	0.769
	EE7	0.711
	EE8	0.766
	EE9	0.620

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