Table A1.

Construct measures

MeasuresLoadings
Shopping anxiety (from Sego and Stout, 1994)
Cronhbach’s alpha = 0.87; AVE = 0.82: CR = 0.95
Because of the possibility of contracting the virus when shopping, I felt…
 
1. … restless or jittery0.733
2. … tense0.911
3. … anxious0.999
4. … worried0.947
  
Perceived value (from El-Haddadeh et al., 2019) 
Cronhbach’s alpha = 0.94; AVE = 0.84: CR = 0.94 
1. Compared to the effort I need to put in, using a crowd-checker would be beneficial to my shopping experience0.922
2. Compared to the time I need to spend, using a crowd-checker is worthwhile to my shopping experience0.980
3. Overall, the usage of a crowd-checker delivers good value for my shopping experience0.839
  
Willingness to pay (Homburg et al., 2005)
1. How much more/less do you think you would be spending in a store that offers you a technology like crowd-checker? 
  
Shopping orientation: (from Babin et al., 1994) 
Experiential
Cronhbach’s alpha = 0.91; AVE = 0.73: CR = 0.92
 
1. I had a good time while shopping because I was able to act on the “spur of the moment”0.922
2. I enjoyed shopping for its own sake, not just for the items I may have purchased0.893
3. That shopping trip was truly a joy0.764
4. I continued to shop, not because I had to, but because I wanted to0.808
Functional
Cronhbach’s alpha = 0.78; AVE = 0.56: CR = 0.79
 
1. While shopping, I found just the item(s) I am looking for0.813
2. I bought what I needed0.699
3. I would have been disappointed if I had to go to another store(s) to complete my shopping0.721
  
Technological cues (from Yen et al., 2010)
Cronhbach’s alpha = 0.93; AVE = 0.88: CR = 0.93
 
1. Assuming the crowd-checker characteristics, I predict that it will help me0.934
2. Overall, I’d appreciate a system like crowd-checker for my shopping, if available0.938

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