Hypotheses
| Hypotheses | Path | Coefficient value | Results |
|---|---|---|---|
| Direct effects | |||
| H1 | Emotional condition → WOM Rational condition → eWOM | 0.56* 0.32* | Supported |
| H2 | Emotional condition → WOM Rational condition → eWOM | 0.64* 0.38* | Supported |
| Moderating effects | |||
| H3 | Rational condition → Product involvement → WOM Emotional condition → Product involvement → WOM | 0.53**a 0.39** | Supported |
| H4 | Rational condition → Product involvement → WOM Emotional condition → Product involvement → WOM | 0.62**a 0.42** | Supported |
| Hypotheses | Path | Coefficient value | Results |
|---|---|---|---|
| Emotional condition → WOM | 0.56 | Supported | |
| Emotional condition → WOM | 0.64 | Supported | |
| Rational condition → Product involvement → WOM | 0.53**a | Supported | |
| Rational condition → Product involvement → WOM | 0.62**a | Supported |
Notes:
aCoefficient value calculated for high involvement; *p < 0.05; **p < 0.01
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