Table 8

Regression model coefficients affect operation, output and customer base

PredictorEstimateSEtp
Model coefficientsimpact on operation
Intercept a0.1790.1621.100.276
During Covid-19 actual use of technology
Yes – No0.9430.2214.27<0.001
Model coefficientsImpact on output
Intercept a0.2140.1731.240.221
During Covid-19 actual use of technology
Yes – No0.9680.2364.11<0.001
Model coefficientsImpact on customer base
Intercept a1.3930.2136.527<0.001
During Covid-19 use of technology
Yes – No−0.1200.290−0.4140.680

Note(s):a Represents reference level

Source(s): Authors own work

or Create an Account

Close Modal
Close Modal