Table 4

Measurement of community governance performance

Measurement indexMain contentIndicators
Assessment of community cohesionMeasures the respondents’ perception of the cohesiveness of their community/neighbourhoodDoes one like one’s own community or neighbourhood?
Are residents willing to help each other?
Are social relations among residents in the neighbourhood harmonious?
Does the respondent play an active role in maintaining the functioning of a community defined as economic activities, socialisation, social control, participation and mutual support?
Does the respondent feel an important member of community?
Are residents eager to be involved in local affairs?
Are residents enthusiastic about participating in WeChat (QQ) groups or houseowners’ forums?
In the eyes of residents, does the neighbourhood committee play an active role in maintaining community functions?
In the eyes of residents, does the houseowners’ committee play an active role in maintaining community functions?
In the eyes of residents, does the property management company play an active role in maintaining community functions?
Is the relationship between members of WeChat (QQ) groups or houseowners’ forum harmonious?
Is it possible to make friends through WeChat (QQ) groups or houseowners’ forum?
Evaluation of community lifeMeasures the respondent’s assessment of quality of life in the community.Is there a sense of home in the community?
Is the neighbourhood suitable for children?
Is the neighbourhood suitable for older persons?
Are the grounds of the community safe?
Are the issues discussed in community WeChat (QQ) groups or houseowner forums beneficial for raising children?
Are the issues discussed in community WeChat (QQ) groups or houseowner forums beneficial for caring for older persons?

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