Table 1

Elements of the training and implementation phases which participants favoured

(G2, 5, 7–8) claimed that through applying the Lean serious games and testimonies, their concerns regarding the difficulty of implementation were allayed
The participants highly valued the training and implementation phases of the Lean projects being divided into two phases (G2, 5,8–10)
The chance to define the application areas of the project with experts and managers (G2–4; 7–8, 10)
The time allocated to run the Lean project (G4–6, 10)

Source(s): Authors' own

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