Verifying 3-H factors with HKBN’s strategies for change
| Factor | Basic state | Advanced state | HKBN’s action | Appeal to |
|---|---|---|---|---|
| Heart | Feeling | Engagement and commitment leadership | BHAG Unique culture Unique vision statement Core purposes Core values | Want to |
| Head | Thinking | Strategy | Mini-CEO management Talent Engagement Department 5% talent upgrade plan “CXO of the future” program | Ought to |
| Hand | Doing | Knowledge and skills | KPI Educational partnership Working-improvement-team | How to |
| Factor | Basic state | Advanced state | HKBN’s action | Appeal to |
|---|---|---|---|---|
| Heart | Feeling | Engagement and commitment leadership | BHAG | Want to |
| Head | Thinking | Strategy | Mini-CEO management | Ought to |
| Hand | Doing | Knowledge and skills | KPI | How to |
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