The survey instrument
| Sections | Subsections | Number of items |
|---|---|---|
| Demographics | Gender | |
| Age | ||
| Education | ||
| Experience using smart policing services | ||
| Smart policing | Integrity | 5 |
| Service quality | Transparency | 3 |
| Interactivity | 5 | |
| Responsivity | 5 | |
| Serviceability | 5 |
| Sections | Subsections | Number of items |
|---|---|---|
| Demographics | Gender | |
| Age | ||
| Education | ||
| Experience using smart policing services | ||
| Smart policing | Integrity | 5 |
| Service quality | Transparency | 3 |
| Interactivity | 5 | |
| Responsivity | 5 | |
| Serviceability | 5 |
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