Summary of smart policing service quality scale
| Dimensions | Number of items | Range of loadings | Total explained variance | KMO | Sig |
|---|---|---|---|---|---|
| Integrity | 5 | 0.91–0.94 | 85.93 | 0.89 | 0.000 |
| Transparency | 3 | 0.91–0.93 | 84.26 | 0.75 | 0.000 |
| Interactivity | 5 | 0.89–0.92 | 82.529 | 0.90 | 0.000 |
| Responsivity | 5 | 0.89–0.91 | 80.37 | 0.90 | 0.000 |
| Serviceability | 5 | 0.89–0.92 | 82.42 | 0.91 | 0.000 |
| Dimensions | Number of items | Range of loadings | Total explained variance | KMO | Sig |
|---|---|---|---|---|---|
| Integrity | 5 | 0.91–0.94 | 85.93 | 0.89 | 0.000 |
| Transparency | 3 | 0.91–0.93 | 84.26 | 0.75 | 0.000 |
| Interactivity | 5 | 0.89–0.92 | 82.529 | 0.90 | 0.000 |
| Responsivity | 5 | 0.89–0.91 | 80.37 | 0.90 | 0.000 |
| Serviceability | 5 | 0.89–0.92 | 82.42 | 0.91 | 0.000 |
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