Table 6.

Main challenges of neighbourhood support and their frequencies.

Main challenges of neighbourhood supportFrequencies
Challenges reaching most vulnerable or reaching out effectively62
Limitations/ problems with social media communication43
Frustration with not being able to help more33
Establishing trust with those who do not engage or are unwilling to ask for help32
Logistical challenges with food/medicine collection and delivery30
Local tensions or anti-social behaviour30
Issues with social distancing29
Burden/risk-taking for some individuals26
Poor community cohesion, social inequality and related effects22
Tensions with organising activities22
Stress/ risk with shopping and delivering food17
Specific digital/ online problems17
Stress, frustration or mental upset17
Confidentiality, data protection or financial risks16
Central or local government failings13
Not following the government's rules12
Sustaining support, getting fatigue or losing momentum11

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