Respondents and questions
| Company | Interviewed | |
|---|---|---|
| 3M | E13M | Environment, Health and Product Safety Manager – EHS |
| Natura | E1Na | Administration and Innovation Networks Manager |
| Questions applied in the interviews | ||
| 1 | Talk about the company's open innovation process | |
| 2 | How research and innovation of products, processes, and services are managed | |
| 3 | Talk about how the company adapts, integrates, and combines its skills, resources, and functional skills to develop products, processes, and services to meet the demands of the market | |
| 4 | Which are the capabilities required in the company to identify technological and market opportunities? | |
| 5 | Which capabilities does the company have to modify in its internal and external resource base to meet the requirements of the business environment? | |
| 6 | In this sense, have routines, practice, and learning patterns and their organizational and strategic resource base been modified or reconfigured along the way to meet the demands of technological and market opportunities? | |
| 7 | How does internal and external knowledge contribute to the open innovation process? | |
| 8 | Which capabilities are necessary in the company for the development of open innovation processes? | |
| 9 | Which developed capabilities allow you to benefit the most of and overcome challenges in open innovation? | |
| 10 | Capabilities were acquired, they were absorbed from external sources to complement the company's internal technology base. Talk about it | |
| 11 | What are the company's sources of open innovation? Which capabilities are identified and developed for this process? | |
| 12 | Which capabilities are used or developed in open innovation for your management? | |
| 13 | Talk about the relationship with suppliers, internal and external customers, and competitors in the open innovation process. Which capabilities are required? | |
| Company | Interviewed | |
|---|---|---|
| 3M | Environment, Health and Product Safety Manager – EHS | |
| Natura | Administration and Innovation Networks Manager | |
| 1 | Talk about the company's open innovation process | |
| 2 | How research and innovation of products, processes, and services are managed | |
| 3 | Talk about how the company adapts, integrates, and combines its skills, resources, and functional skills to develop products, processes, and services to meet the demands of the market | |
| 4 | Which are the capabilities required in the company to identify technological and market opportunities? | |
| 5 | Which capabilities does the company have to modify in its internal and external resource base to meet the requirements of the business environment? | |
| 6 | In this sense, have routines, practice, and learning patterns and their organizational and strategic resource base been modified or reconfigured along the way to meet the demands of technological and market opportunities? | |
| 7 | How does internal and external knowledge contribute to the open innovation process? | |
| 8 | Which capabilities are necessary in the company for the development of open innovation processes? | |
| 9 | Which developed capabilities allow you to benefit the most of and overcome challenges in open innovation? | |
| 10 | Capabilities were acquired, they were absorbed from external sources to complement the company's internal technology base. Talk about it | |
| 11 | What are the company's sources of open innovation? Which capabilities are identified and developed for this process? | |
| 12 | Which capabilities are used or developed in open innovation for your management? | |
| 13 | Talk about the relationship with suppliers, internal and external customers, and competitors in the open innovation process. Which capabilities are required? | |