Table 1. Respondents characteristics... | Emerald Publishing

Table 1.

Respondents characteristics responses

Characteristics	Status	Frequency	Valid (%)	Cumulative (%)
No. of e-banking platforms operated by the customers	1	144	48.5	48.5
	2-5	130	43.8	92.3
	6-10	23	7.7	100.0
	Total	297	100.0
Frequency of e-banking channels used by the customers	Quite often	112	37.7	37.7
	Often	140	47.1	84.8
	Not often	45	15.2	100.0
	Total	297	100.0
No. of banks operated by the customers	1	91	30.6	30.6
	2-5	167	56.2	86.9
	6-10	39	13.1	100.0
	Total	297	100.0
No. of years the customers have been operating bank account(s)	5-10	103	34.7	34.7
	11-15	151	50.8	85.5
	16-20	19	6.4	91.9
	21 and above	24	8.1	100.0
	Total	297	100.0

Characteristics	Status	Frequency	Valid (%)	Cumulative (%)
No. of e-banking platforms operated by the customers	1	144	48.5	48.5
	2-5	130	43.8	92.3
	6-10	23	7.7	100.0
	Total	297	100.0
Frequency of e-banking channels used by the customers	Quite often	112	37.7	37.7
	Often	140	47.1	84.8
	Not often	45	15.2	100.0
	Total	297	100.0
No. of banks operated by the customers	1	91	30.6	30.6
	2-5	167	56.2	86.9
	6-10	39	13.1	100.0
	Total	297	100.0
No. of years the customers have been operating bank account(s)	5-10	103	34.7	34.7
	11-15	151	50.8	85.5
	16-20	19	6.4	91.9
	21 and above	24	8.1	100.0
	Total	297	100.0

Source: Fieldwork 2019