Summary of researchers’ purposes and main results in the e-wallet theme
| Study purposes | Main results |
|---|---|
| The study of Abdullah et al. (2020) aims to identify the factors that influence the acceptance of e-Wallet towards establishing a cashless society in Malaysia | Building on the UTAUT, (PE), (SI), (FC) and Trust have a significant influence on e-wallet acceptance. The most influential aspect driving Malaysians’ acceptance of e-wallets is (FC) |
| The purpose of Phuong et al. (2020) is to identify antecedents of mobile wallet continuance intention in Vietnam | Building on the (TAM), Mobile application quality and familiarity significantly impact PEOU and PU, while situational normalcy affects only PEOU. PEOU and PU have a significant relationship with satisfaction. Payment security and feedback mechanisms have a significant impact on client trust |
| Widodo et al. (2019) research aims to identify the factors influencing digital wallet adoption in Indonesia | Building on the UTAUT2, habit is the most significant element influencing the BIU digital wallet in Indonesia, followed by PE, Trust and FC. However, EE, SI, hedonic motivation and perceived risk have no significant effect on BI |
| The paper of Chawla and Joshi (2019) empirically examines the factors influencing a consumer’s attitude and intention to use m-wallets in India | Integrating (TAM) and (UTAUT), PEOU, PU, Trust, security, FC and lifestyle compatibility influences attitude and BI. PEOU influences PU and Trust, whereas PU influences trust, attitude and BIU. Security is a crucial factor in determining trust |
| Alfany et al. (2019) study aim to determine the effect of social influence, self-efficacy, perceived enjoyment and individual mobility on attitude toward using OVO | Self-efficacy and individual mobility influence attitudes toward OVO but not social factors or perceived enjoyment. Furthermore, satisfaction, individual mobility and attitude influence OVO users’ intentions |
| The research of Raihan and Rachmawati (2019) aims to analyze factors influencing the continuance intention of Dana adoption in Indonesia | Building on the UTAUT2, habit, social influence, trust and hedonic motivation influences Dana’s adoption |
| The study of To and Trinh (2021) aims to discover the main factors shaping behavioral intention to use m-wallets in Vietnam | Building on the (TAM), PEOU, PU and enjoyment influence BI, whereas trust shows no direct effect |
| Moorthy et al. (2021) research aims to analyze factors influencing consumers’ intention to adopt e-wallets in Malaysia | Building on the UTAUT: perceived security and incentives influence impacts BI |
| The study of Yang et al. (2021) aims to explore factors influencing the intention to use an e-wallet and the adoption of an e-wallet among adult | Building on the UTAUT, perceived usefulness, perceived ease of use, social influence, facilitating condition, lifestyle compatibility and perceived trust influence the intention to use an e-wallet and the adoption of an e-wallet among adults |
| Study purposes | Main results |
|---|---|
| The study of | Building on the UTAUT, (PE), (SI), (FC) and Trust have a significant influence on e-wallet acceptance. The most influential aspect driving Malaysians’ acceptance of e-wallets is (FC) |
| The purpose of | Building on the (TAM), Mobile application quality and familiarity significantly impact PEOU and PU, while situational normalcy affects only PEOU. PEOU and PU have a significant relationship with satisfaction. Payment security and feedback mechanisms have a significant impact on client trust |
| Building on the UTAUT2, habit is the most significant element influencing the BIU digital wallet in Indonesia, followed by PE, Trust and FC. However, EE, SI, hedonic motivation and perceived risk have no significant effect on BI | |
| The paper of | Integrating (TAM) and (UTAUT), PEOU, PU, Trust, security, FC and lifestyle compatibility influences attitude and BI. PEOU influences PU and Trust, whereas PU influences trust, attitude and BIU. Security is a crucial factor in determining trust |
| Self-efficacy and individual mobility influence attitudes toward OVO but not social factors or perceived enjoyment. Furthermore, satisfaction, individual mobility and attitude influence OVO users’ intentions | |
| The research of | Building on the UTAUT2, habit, social influence, trust and hedonic motivation influences Dana’s adoption |
| The study of | Building on the (TAM), PEOU, PU and enjoyment influence BI, whereas trust shows no direct effect |
| Building on the UTAUT: perceived security and incentives influence impacts BI | |
| The study of | Building on the UTAUT, perceived usefulness, perceived ease of use, social influence, facilitating condition, lifestyle compatibility and perceived trust influence the intention to use an e-wallet and the adoption of an e-wallet among adults |
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