Table 3.

Reliability and validity test for the complete data

Adapted item descriptionLoadings
Ease of use (EU) α = 0.857; CR = 0.900; AVE = 0.692
Adapted fromVenkatesh et al. (2012)
Learning how to use a smart speaker is easy for me
0.827
Interacting with a smart speaker is clear and understandable0.807
I find smart speakers easy to use0.835
It is easy for me to become skillful at using a smart speaker0.858
Ad functionality (AF) α = 0.879; CR = 0.907; AVE = 0.621
Adapted fromSmith (2020)
I prefer receiving advertisements on smart speakers that:
 
Allow me to ask for more detailed information0.777
Contain a repeat option so I can hear the message again0.827
Provide instant access to a customer service representative online0.801
Allow me to shop directly through the smart speaker0.769
I can save on the smart speaker0.788
I can share with others through social media0.763
AD format (AF) α = 0.928; CR = 0.939; AVE = 0.608
Adapted fromSmith (2020)
I prefer receiving advertisements on smart speakers that:
 
Provide me with information about availability and location of product/service0.736
Tell me about a sale or discount0.758
Are for products/services that I have specifically asked about0.758
Tell me how the product/service will benefit me0.789
Are for products/services that are relevant in terms of my location0.807
Are spoken by an expert or trusted source0.738
Explain how to use the product/service0.801
Contain product ratings from other consumers0.822
Are for products/services that relate to my stage in life0.857
Are for products/services that the personal assistant thinks I may be interested in0.723
AD relevance (AR) α = 0.855; CR = 0.902; AVE = 0.696
Adapted fromBakr et al. (2019)
I prefer to receive advertising about product/services that I use in my daily life
0.781
I generally like to know about news related with products/services that I normally use0.842
I would like to know if brands that I ask the smart speaker about launch a new product0.867
I would like to know if the products/services that I ask the smart speaker about have a new offer0.845
Usefulness (US) α = 0.902; CR = 0.931; AVE = 0.772
Adapted fromVenkatesh et al. (2012)
I find smart speakers useful in my daily life
0.856
I find using a smart speaker increases my chances of achieving things that are important to me0.884
I find using a smart speaker helps me complete my tasks faster0.896
I find that a smart speaker increases my productivity0.878
Hedonic motivations (HM) α = 0.908; CR = 0.943; AVE = 0.846
Adapted fromMcLean and Osei-Frimpong (2019)
I find that receiving advertising on a smart speaker is enjoyable
0.904
I find that the process of receiving advertising on a smart speaker is entertaining0.947
I find that receiving advertising on a smart speaker is fun to interact with0.907
Acceptance (ACC) α = 0.957; CR = 0.972; AVE = 0.921
Adapted fromParreño et al. (2013)
 
I feel positive about the idea of receiving advertising on a smart speaker0.962
I am willing to receive advertising on a smart speaker in the future0.949
I would listen to all advertising on smart devices in the future0.967
Privacy risk (PR) α = 0.876; CR = 0.921; AVE = 0.796
Adapted fromMcLean and Osei-Frimpong (2019)
I find that one of my concerns is doing financial transactions via smart speakers
0.908
I find I have some doubts over the confidentiality of my interactions with the smart speaker0.881
I am concerned that my personal details that will be stored in the smart speaker could be stolen0.888

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