Table 8.

Conclusions, theoretical and managerial implications

ConclusionsTheoretical and managerial implications
• Smart speakers can be a valuable channel to spread brand communication via advertising messages
• Consumers are willing to accept ad messages if they are useful
• Consumers are willing to accept ad messages via smart speakers if the ad is entertaining and the ad has relevance to them
• Consider increasing the ease of use and functionality of the ad to increase smart speaker usefulness
• Make sure ads are relevant to the user to increase hedonic motivation, which will lead to smart device acceptance
• Be transparent on privacy risks because of its negative effect on smart speaker perceived usefulness
• Managers should keep the interaction of smart devices with the consumers as easy as possible, despite the increasing complexity of services available
• Managers should design interactive content that allows the user to search for more information about the product
• Managers should create ads that appeal to the specific needs and behaviors of consumers

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