Conclusions, theoretical and managerial implications
| Conclusions | Theoretical and managerial implications |
|---|---|
| • Smart speakers can be a valuable channel to spread brand communication via advertising messages • Consumers are willing to accept ad messages if they are useful • Consumers are willing to accept ad messages via smart speakers if the ad is entertaining and the ad has relevance to them | • Consider increasing the ease of use and functionality of the ad to increase smart speaker usefulness • Make sure ads are relevant to the user to increase hedonic motivation, which will lead to smart device acceptance • Be transparent on privacy risks because of its negative effect on smart speaker perceived usefulness • Managers should keep the interaction of smart devices with the consumers as easy as possible, despite the increasing complexity of services available • Managers should design interactive content that allows the user to search for more information about the product • Managers should create ads that appeal to the specific needs and behaviors of consumers |
| Conclusions | Theoretical and managerial implications |
|---|---|
| • Smart speakers can be a valuable channel to spread brand communication via advertising messages | • Consider increasing the ease of use and functionality of the ad to increase smart speaker usefulness |
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