Arithmetic mean, standard deviation and probability value (sig.) for the responses to the availability of clients’ capital building elements in the KPC work environment
| No. of statement | The statement | Arithmetic mean | SD | Relative arithmetic mean | Test value | Probability value (sig.) |
|---|---|---|---|---|---|---|
| 34 | The corporation has good relations with its customers | 3.78 | 0.67 | 77.54 | 17.83 | 0.000* |
| 35 | We have an interest in responding directly to customer complaints | 3.72 | 0.82 | 70.36 | 16.07 | 0.000* |
| 36 | The corporation has a strong network of suppliers | 3.72 | 0.74 | 74.50 | 17.78 | 0.000* |
| 37 | We have periodic system to meet with customers to develop products and identify their ideas | 3.48 | 0.73 | 69.58 | 12.60 | 0.000* |
| 38 | The corporation has a good reputation within the community | 3.81 | 0.78 | 78.16 | 19.62 | 0.000* |
| 39 | The corporation supports its work plans at the international level | 3.77 | 0.75 | 77.94 | 17.12 | 0.000* |
| 40 | The corporation sponsors many voluntary activities and events within the Kuwaiti society | 3.76 | 0.67 | 73.01 | 17.11 | 0.000* |
| 41 | The corporation has periodic studies to measure customer satisfaction | 3.55 | 0.67 | 71.10 | 15.49 | 0.000* |
| 42 | The corporation is committed to local and international laws regulating the work environment | 3.61 | 0.86 | 66.12 | 13.82 | 0.000* |
| All paragraphs of the field together | 3.75 | 0.74 | 71.04 | 16.03 | 0.000* |
| No. of statement | The statement | Arithmetic mean | SD | Relative arithmetic mean | Test value | Probability value (sig.) |
|---|---|---|---|---|---|---|
| 34 | The corporation has good relations with its customers | 3.78 | 0.67 | 77.54 | 17.83 | 0.000* |
| 35 | We have an interest in responding directly to customer complaints | 3.72 | 0.82 | 70.36 | 16.07 | 0.000* |
| 36 | The corporation has a strong network of suppliers | 3.72 | 0.74 | 74.50 | 17.78 | 0.000* |
| 37 | We have periodic system to meet with customers to develop products and identify their ideas | 3.48 | 0.73 | 69.58 | 12.60 | 0.000* |
| 38 | The corporation has a good reputation within the community | |||||
| 39 | The corporation supports its work plans at the international level | |||||
| 40 | The corporation sponsors many voluntary activities and events within the Kuwaiti society | |||||
| 41 | The corporation has periodic studies to measure customer satisfaction | |||||
| 42 | The corporation is committed to local and international laws regulating the work environment | |||||
Note:
The arithmetic mean is statistically significant at α = 0.05
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