Table A7.

Arithmetic mean, standard deviation and probability value (sig.) for the responses to the availability of clients’ capital building elements in the KPC work environment

No. of statementThe statementArithmetic meanSDRelative arithmetic meanTest valueProbability value (sig.)
34The corporation has good relations with its customers3.780.6777.5417.830.000*
35We have an interest in responding directly to customer complaints3.720.8270.3616.070.000*
36The corporation has a strong network of suppliers3.720.7474.5017.780.000*
37We have periodic system to meet with customers to develop products and identify their ideas3.480.7369.5812.600.000*
38The corporation has a good reputation within the community3.810.7878.1619.620.000*
39The corporation supports its work plans at the international level3.770.7577.9417.120.000*
40The corporation sponsors many voluntary activities and events within the Kuwaiti society3.760.6773.0117.110.000*
41The corporation has periodic studies to measure customer satisfaction3.550.6771.1015.490.000*
42The corporation is committed to local and international laws regulating the work environment3.610.8666.1213.820.000*
 All paragraphs of the field together3.750.7471.0416.030.000*

Note:

The arithmetic mean is statistically significant at α = 0.05

or Create an Account

Close Modal
Close Modal