Table 1. Standardized CFA path loadings...

Table 1.

Standardized CFA path loadings and descriptive statistics

Questions	Standardized path loading	Critical ratio	P-value	Mean	SD
Relational attractiveness
(RA1) We expect to have joint problem-solving activities in the future with our customers	0.780	11.878	0.000	0.770	0.066
(RA2) We would like to deepen the relationship with our customers in the future	0.801	11.149	0.000	0.789	0.072
(RA3) We intend to devote more time to our customers if they need more help in the future	0.646	6.335	0.000	0.642	0.102
(RA4) We intend to be prepared or make investments to dedicate special attention to customers who need it, in the future	0.682	6.132	0.000	0.666	0.111
Interorganizational trust
(IOT1) The companies we do business with are reliable	0.684	3.132	0.000	0.651	0.118
(IOT2) Based on past experience, client companies deliver what they promise	0.877	8.935	0.000	0.860	0.098
Interpersonal trust
(IPT1) Most contact persons are reliable	0.520	2.198	0.000	0.759	0.144
(IPT2) In most cases, we already know how the customer contact person will behave	0.918	11.235	0.000	0.450	0.121
Commitment
(CM1) Our company is committed to our main customers	0.828	10.045	0.000	0.815	0.082
(CM2) Even if this brings some loss or additional effort, we are dedicated to strengthening relationships with our customers	0.570	3.006	0.000	0.555	0.190
(CM3) We intend to maintain long-lasting relationships with our customers	0.839	14.420	0.000	0.839	0.058
Dependency
(DP1) If the company lost its main customers it would be difficult to maintain the current level of sales	0.628	2.121	0.000	0.510	0.151
(DP2) Our customers would find it challenging to find other supplier like our company	0.872	2.876	0.000	0.665	0.180
(DP3) Our company has a high degree of dependence on the main customers in the cooperative	0.702	2.293	0.000	0.586	0.190

Questions	Standardized path loading	Critical ratio	P-value	Mean	SD
Relational attractiveness
(RA1) We expect to have joint problem-solving activities in the future with our customers	0.780	11.878	0.000	0.770	0.066
(RA2) We would like to deepen the relationship with our customers in the future	0.801	11.149	0.000	0.789	0.072
(RA3) We intend to devote more time to our customers if they need more help in the future	0.646	6.335	0.000	0.642	0.102
(RA4) We intend to be prepared or make investments to dedicate special attention to customers who need it, in the future	0.682	6.132	0.000	0.666	0.111
Interorganizational trust
(IOT1) The companies we do business with are reliable	0.684	3.132	0.000	0.651	0.118
(IOT2) Based on past experience, client companies deliver what they promise	0.877	8.935	0.000	0.860	0.098
Interpersonal trust
(IPT1) Most contact persons are reliable	0.520	2.198	0.000	0.759	0.144
(IPT2) In most cases, we already know how the customer contact person will behave	0.918	11.235	0.000	0.450	0.121
Commitment
(CM1) Our company is committed to our main customers	0.828	10.045	0.000	0.815	0.082
(CM2) Even if this brings some loss or additional effort, we are dedicated to strengthening relationships with our customers	0.570	3.006	0.000	0.555	0.190
(CM3) We intend to maintain long-lasting relationships with our customers	0.839	14.420	0.000	0.839	0.058
Dependency
(DP1) If the company lost its main customers it would be difficult to maintain the current level of sales	0.628	2.121	0.000	0.510	0.151
(DP2) Our customers would find it challenging to find other supplier like our company	0.872	2.876	0.000	0.665	0.180
(DP3) Our company has a high degree of dependence on the main customers in the cooperative	0.702	2.293	0.000	0.586	0.190

Notes:

Questions based on Tóth et al. (2015): RA1, RA2, RA3 and RA4; questions based on Zaheer et al. (1998): IOT1, IOT2, IPT1 and IPT2; questions based on Morgan and Hunt (1994): CM1, CM2 and CM3; questions based on Noorderhaven et al. (1998) and Schiele and Vos (2015): DP1, DP2, DP3

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