Cases of knowledge transformation
| Case | Location | Description of condition of knowledge boundary | Influencing parameters |
|---|---|---|---|
| Case 1: participating in ZGU incubator innovative program, and creating a new corporate communication platform | ZGU incubation center | Novelty (new technology), dependence between ZGU and the SME, differences in knowledge practices | Proactive; multiple, face-to-face interactions |
| Case 2: application of AR technology in new product | ZGU incubation center | Novelty (new technology), dependence between the SME and local technology supplier, differences in interests | Forward thinking, risk taking; multiple, face-to-face meetings, telephone meetings |
| Case 3: collaborating with ZGU to set up a student internship program | ZGU incubation center | Novelty (new process), dependence between the SME and the management committee, differences between existed and new process | Forward thinking, proactive, risk taking; face-to-face meetings and dialogs |
| Case 4: participating in ZGU innovative program and creating a new employee award program | ZGU incubation center | Novelty (new process), dependence between the SME and the management committee, differences between existed and new practices | Proactive; face-to-face meetings, telephone meetings, workshops, live chat and social media |
| Case 5: collaborating with a local university (in Zhongguancun) for AI simulation project | ZGU incubation center | Novelty (high-technology), dependence between the university lab and the SME, differences in knowledge domain | Forward thinking, proactive; face-to-face/telephone meetings, live chat and WeChat |
| Case 6: introducing a new ads framework to local partner | ZGU incubation center | Novelty (new idea), dependence between the SME and local partner; differences in practices | Proactive, risk taking, face-to-face conversations, social media, live chat |
| Case 7: adopting a new employee appraisal system which was introduced by management consultant | ZGU incubation center | Novelty (new system), dependence between the SME and local partner; differences in knowledge domain and practices | Forward thinking, risk taking, proactive; visual meetings and face-to-face meetings |
| Case 8: collaborating with municipal IPR association to promote IPR in the industry | ZGU incubation center | Novelty (knowledge), dependence between the SME and local partner; differences in knowledge domain | Forward thinking, proactive, risk taking; face-to-face meetings and conversations |
| Case 9: an experiment to apply AI technology in robots design | ZGU incubation center | Novelty (technology and knowledge), dependence between different units of the company; differences in knowledge domain | Forward thinking, proactive, risk taking; telephone meetings, visual meetings, social media, WeChat |
| Case 10: introducing flexible working schedule to employees | ZGU incubation center | Novelty (process and practices), dependence between different units; differences in practices | Risk taking, proactive, forward thinking; face-to-face conversations, WeChat and live chat |
| Case 11: developing a media campaign on new product | ZGU incubation center | Novelty (idea), dependence between different departments of the company; differences in practices | Proactive, forward thinking; face-to-face meetings, social media |
| Case 12: doubling product manufacturing plan due to introduction of new technology | ZGU incubation center | Novelty (technology), dependence between manufacturing and sales team; differences in knowledge domain | Proactive, forward thinking, risk taking; face-to-face/visual meetings, regular conversations |
| Case 13: implementing a new marketing strategy collaborating the ZGU management committee | ZGU incubation center | Novelty (idea), dependence between the SME and ZGU; differences in practices | Proactive, risk taking; face-to-face meetings, conversations, social media and WeChat |
| Case 14: developing a new energy technology collaborating with municipal government | ZGU incubation center | Novelty (technology), dependence between the SME and local government; differences in practices and interests | Proactive, risk taking, forward thinking; face-to-face meetings and conversations, social media |
| Case 15: participating in a new material experiment collaborating with local university in Zhongguancun | ZGU incubation center | Novelty (technology), dependence between the SME and university lab; differences in knowledge domain and practices | Proactive, forward thinking, risk taking; visual meetings, face-to-face meetings, interpersonal conversations, social media, live chat |
| Case 16: collaborating with municipal communication department to develop a new cellphone program | ZGU incubation center | Novelty (knowledge), dependence between the SME and the local partner; differences in knowledge domain and interests | Risk taking, forward thinking; face-to-face meetings, visual meetings; in-depths conversations, social media and live chat |
| Case 17: testing a mobile phone feature collaborating with a local partner | SIP incubation center | Novelty (knowledge), dependence between the SME and the local partner; differences in practices | Forward thinking, proactive; face-to-face meetings, visual meetings; conversations, social media |
| Case 18: participating in SIP incubator innovation program, and developing a new cellphone app | SIP incubation center | Novelty (technology), dependence between the SME and the local partner; differences in practices and interests | Proactive, competitive, forward thinking; face-to-face meetings; conversations, social media, e.g. WeChat |
| Case 19: developing new packaging of products | SIP incubation center | Novelty (knowledge), dependence among the different departments; differences in practices and knowledge domain | Proactive, risk taking; face-to-face meetings, visual meetings; regular conversations, WeChat and other social media |
| Case 20: developing new communication plans for clients in other cities | SIP incubation center | Novelty (idea), dependence among different departments; differences in practices and knowledge domain | Proactive, competitive; visual meetings, telephone meetings, regular conversations of phone and through social media |
| Case 21: testing a new software development collaborating with local university labs | SIP incubation center | Novelty (technology and knowledge), dependence between the SME and local research lab; differences in knowledge domain and practices | Risk taking, cost; face-to-face meetings, visual meetings; regular conversations, and social media |
| Case 22: upgrading product responds to the needs of consumers from Chinese market | SIP incubation center | Novelty (knowledge), dependence between different departments; differences in practices and process | Competitive, proactive; face-to-face meetings; regular conversation and group communication via WeChat |
| Case 23: participating in SIP incubator innovation program and developing a studio with AR technology | SIP incubation center | Novelty (technology), dependence between the SME and local partner; differences in practices | Forward thinking, risk taking, proactive; face-to-face meetings, visual meetings; communication via WeChat |
| Case 24: developing a communication system for local clients | SIP incubation center | Novelty (knowledge), dependence among the different departments of the company; differences in process and practices | Forward thinking, competitive; face-to-face meetings, visual meetings; communication via online platform, social media, etc. |
| Case 25: introducing an energy saving technology to the local corporate client | SIP incubation center | Novelty (technology), dependence between the SME and local corporate clients, differences in knowledge domain | Forward thinking, aggressive, proactive; face-to-face meeting, telephone meeting; group communication on WeChat |
| Case 26: manufacturing cellphone fittings with a double size target | SIP incubation center | Novelty (practices), dependence among different departments; differences in practices and process | Aggressive, proactive, risk taking; face-to-face meetings; conversations via internal communication platform and channels |
| Case 27: a media campaign to promote company mission collaborating with a local PR firm | SIP incubation center | Novelty (practices), dependence between the SME and local partner; differences in knowledge domain | Aggressive, proactive; face-to-face meetings; regular conversations via social media, WeChat |
| Case 28: developing a municipal animation park plan collaborating with local government | SIP incubation center | Novelty (idea), dependence between the SME and local collaborator; differences in practices | Forward thinking, risk taking, proactive; face-to-face meetings, regular conversations, group chat via WeChat |
| Case 29: participating in innovation program of the incubator and testing a new materials for product | SIP incubation center | Novelty (knowledge), dependence between the SME and the incubation center, differences in knowledge domain and interests | Forward thinking, proactive, risk taking; face-to-face meetings, regular conversations, social media including WeChat |
| Case | Location | Description of condition of knowledge boundary | Influencing parameters |
|---|---|---|---|
| Case 1: participating in ZGU incubator innovative program, and creating a new corporate communication platform | ZGU incubation center | Novelty (new technology), dependence between ZGU and the SME, differences in knowledge practices | Proactive; multiple, face-to-face interactions |
| Case 2: application of AR technology in new product | ZGU incubation center | Novelty (new technology), dependence between the SME and local technology supplier, differences in interests | Forward thinking, risk taking; multiple, face-to-face meetings, telephone meetings |
| Case 3: collaborating with ZGU to set up a student internship program | ZGU incubation center | Novelty (new process), dependence between the SME and the management committee, differences between existed and new process | Forward thinking, proactive, risk taking; face-to-face meetings and dialogs |
| Case 4: participating in ZGU innovative program and creating a new employee award program | ZGU incubation center | Novelty (new process), dependence between the SME and the management committee, differences between existed and new practices | Proactive; face-to-face meetings, telephone meetings, workshops, live chat and social media |
| Case 5: collaborating with a local university (in Zhongguancun) for AI simulation project | ZGU incubation center | Novelty (high-technology), dependence between the university lab and the SME, differences in knowledge domain | Forward thinking, proactive; face-to-face/telephone meetings, live chat and WeChat |
| Case 6: introducing a new ads framework to local partner | ZGU incubation center | Novelty (new idea), dependence between the SME and local partner; differences in practices | Proactive, risk taking, face-to-face conversations, social media, live chat |
| Case 7: adopting a new employee appraisal system which was introduced by management consultant | ZGU incubation center | Novelty (new system), dependence between the SME and local partner; differences in knowledge domain and practices | Forward thinking, risk taking, proactive; visual meetings and face-to-face meetings |
| Case 8: collaborating with municipal IPR association to promote IPR in the industry | ZGU incubation center | Novelty (knowledge), dependence between the SME and local partner; differences in knowledge domain | Forward thinking, proactive, risk taking; face-to-face meetings and conversations |
| Case 9: an experiment to apply AI technology in robots design | ZGU incubation center | Novelty (technology and knowledge), dependence between different units of the company; differences in knowledge domain | Forward thinking, proactive, risk taking; telephone meetings, visual meetings, social media, WeChat |
| Case 10: introducing flexible working schedule to employees | ZGU incubation center | Novelty (process and practices), dependence between different units; differences in practices | Risk taking, proactive, forward thinking; face-to-face conversations, WeChat and live chat |
| Case 11: developing a media campaign on new product | ZGU incubation center | Novelty (idea), dependence between different departments of the company; differences in practices | Proactive, forward thinking; face-to-face meetings, social media |
| Case 12: doubling product manufacturing plan due to introduction of new technology | ZGU incubation center | Novelty (technology), dependence between manufacturing and sales team; differences in knowledge domain | Proactive, forward thinking, risk taking; face-to-face/visual meetings, regular conversations |
| Case 13: implementing a new marketing strategy collaborating the ZGU management committee | ZGU incubation center | Novelty (idea), dependence between the SME and ZGU; differences in practices | Proactive, risk taking; face-to-face meetings, conversations, social media and WeChat |
| Case 14: developing a new energy technology collaborating with municipal government | ZGU incubation center | Novelty (technology), dependence between the SME and local government; differences in practices and interests | Proactive, risk taking, forward thinking; face-to-face meetings and conversations, social media |
| Case 15: participating in a new material experiment collaborating with local university in Zhongguancun | ZGU incubation center | Novelty (technology), dependence between the SME and university lab; differences in knowledge domain and practices | Proactive, forward thinking, risk taking; visual meetings, face-to-face meetings, interpersonal conversations, social media, live chat |
| Case 16: collaborating with municipal communication department to develop a new cellphone program | ZGU incubation center | Novelty (knowledge), dependence between the SME and the local partner; differences in knowledge domain and interests | Risk taking, forward thinking; face-to-face meetings, visual meetings; in-depths conversations, social media and live chat |
| Case 17: testing a mobile phone feature collaborating with a local partner | SIP incubation center | Novelty (knowledge), dependence between the SME and the local partner; differences in practices | Forward thinking, proactive; face-to-face meetings, visual meetings; conversations, social media |
| Case 18: participating in SIP incubator innovation program, and developing a new cellphone app | SIP incubation center | Novelty (technology), dependence between the SME and the local partner; differences in practices and interests | Proactive, competitive, forward thinking; face-to-face meetings; conversations, social media, e.g. WeChat |
| Case 19: developing new packaging of products | SIP incubation center | Novelty (knowledge), dependence among the different departments; differences in practices and knowledge domain | Proactive, risk taking; face-to-face meetings, visual meetings; regular conversations, WeChat and other social media |
| Case 20: developing new communication plans for clients in other cities | SIP incubation center | Novelty (idea), dependence among different departments; differences in practices and knowledge domain | Proactive, competitive; visual meetings, telephone meetings, regular conversations of phone and through social media |
| Case 21: testing a new software development collaborating with local university labs | SIP incubation center | Novelty (technology and knowledge), dependence between the SME and local research lab; differences in knowledge domain and practices | Risk taking, cost; face-to-face meetings, visual meetings; regular conversations, and social media |
| Case 22: upgrading product responds to the needs of consumers from Chinese market | SIP incubation center | Novelty (knowledge), dependence between different departments; differences in practices and process | Competitive, proactive; face-to-face meetings; regular conversation and group communication via WeChat |
| Case 23: participating in SIP incubator innovation program and developing a studio with AR technology | SIP incubation center | Novelty (technology), dependence between the SME and local partner; differences in practices | Forward thinking, risk taking, proactive; face-to-face meetings, visual meetings; communication via WeChat |
| Case 24: developing a communication system for local clients | SIP incubation center | Novelty (knowledge), dependence among the different departments of the company; differences in process and practices | Forward thinking, competitive; face-to-face meetings, visual meetings; communication via online platform, social media, etc. |
| Case 25: introducing an energy saving technology to the local corporate client | SIP incubation center | Novelty (technology), dependence between the SME and local corporate clients, differences in knowledge domain | Forward thinking, aggressive, proactive; face-to-face meeting, telephone meeting; group communication on WeChat |
| Case 26: manufacturing cellphone fittings with a double size target | SIP incubation center | Novelty (practices), dependence among different departments; differences in practices and process | Aggressive, proactive, risk taking; face-to-face meetings; conversations via internal communication platform and channels |
| Case 27: a media campaign to promote company mission collaborating with a local PR firm | SIP incubation center | Novelty (practices), dependence between the SME and local partner; differences in knowledge domain | Aggressive, proactive; face-to-face meetings; regular conversations via social media, WeChat |
| Case 28: developing a municipal animation park plan collaborating with local government | SIP incubation center | Novelty (idea), dependence between the SME and local collaborator; differences in practices | Forward thinking, risk taking, proactive; face-to-face meetings, regular conversations, group chat via WeChat |
| Case 29: participating in innovation program of the incubator and testing a new materials for product | SIP incubation center | Novelty (knowledge), dependence between the SME and the incubation center, differences in knowledge domain and interests | Forward thinking, proactive, risk taking; face-to-face meetings, regular conversations, social media including WeChat |
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