Table 1. Overview of sample... | Emerald Publishing

Table 1.

Overview of sample organizations

Type of service function	Case organization	Geographical location	Branch of government/key business area	Interviewees	Outline of service function	Budget/turnover
A. Occupational health care	Company A: multinational corporation	Operations in 21 municipalities in southern, western and eastern Finland	Forest industry	Director of occupational health care and safety and medical director	Outsourced	3,715,000,000 (2013)
A. Occupational health care	City A	Southern Finland	Municipality. Approx. 11,000 employees	HR director	Partly outsourced	1,401,000,000 (2014)
B. Leasing services	Company B: national corporation	Southern Finland	Demolitions of industrial equipment and machinery	Chief executive officer (CEO)	Outsourced	5,013,000 (2013)
B. Leasing services	Municipality B	Western Finland	Municipality. Approx. 900 employees	Chief financial officer (CFO)	Outsourced	76,016,089 (2014)
C. Translation services	Company C: multinational corporation	Southern Finland	Media industry	Product owner, chief and technology officer	Outsourced	243,688,000 (2013)
C. Translation services	Agency C	Southern Finland	Governmental organization. Approx. 300 employees	Head of agency, director (administration and development)	Partly outsourced	26,526,000 (2014)
D. Customer services	Company D: multinational corporation	Southern Finland	Travel industry	Director, customer care and support	Outsourced	2,284,000,000 (2014)
D. Customer services	Agency D	Operations in 15 municipalities in all parts of Finland	Governmental organization. Approx. 550 employees	Senior specialist, category director and legal director	Outsourced	134,000,000 (2014)

Type of service function	Case organization	Geographical location	Branch of government/key business area	Interviewees	Outline of service function	Budget/turnover
A. Occupational health care	Company A: multinational corporation	Operations in 21 municipalities in southern, western and eastern Finland	Forest industry	Director of occupational health care and safety and medical director	Outsourced	3,715,000,000 (2013)
A. Occupational health care	City A	Southern Finland	Municipality. Approx. 11,000 employees	HR director	Partly outsourced	1,401,000,000 (2014)
B. Leasing services	Company B: national corporation	Southern Finland	Demolitions of industrial equipment and machinery	Chief executive officer (CEO)	Outsourced	5,013,000 (2013)
B. Leasing services	Municipality B	Western Finland	Municipality. Approx. 900 employees	Chief financial officer (CFO)	Outsourced	76,016,089 (2014)
C. Translation services	Company C: multinational corporation	Southern Finland	Media industry	Product owner, chief and technology officer	Outsourced	243,688,000 (2013)
C. Translation services	Agency C	Southern Finland	Governmental organization. Approx. 300 employees	Head of agency, director (administration and development)	Partly outsourced	26,526,000 (2014)
D. Customer services	Company D: multinational corporation	Southern Finland	Travel industry	Director, customer care and support	Outsourced	2,284,000,000 (2014)
D. Customer services	Agency D	Operations in 15 municipalities in all parts of Finland	Governmental organization. Approx. 550 employees	Senior specialist, category director and legal director	Outsourced	134,000,000 (2014)

Note:

HR = Human resources