Description of coding categories
| Category | Description |
|---|---|
| Impact of regulations/law | Respondent discusses the impact of regulations |
| Challenges | Respondent discusses the challenges of the process |
| Service importance to organization | Respondent discusses about categorizing services to core and non-core services |
| Trigger | Respondent comments on what started the process |
| Process duration | Respondent discusses about the length of process |
| Respondent discusses the hours spent on project | |
| Source of data* | Respondent mentions a source of background information |
| Preliminary research/data | Respondent discusses the process of preliminary research |
| Respondent discusses background data | |
| Evaluation criteria | Respondent discusses the evaluation criteria |
| Implementation | Respondent discusses the actions taken after the decision |
| Decision-making process | Respondent mentions that there is a structure or lack of process for decision-making |
| Respondent discusses decision-making | |
| Respondent comments on the people involved | |
| Respondent discusses the steps during the process | |
| Decision outcome | Respondent comments on the outcome of the make or buy process |
| Respondent comments on the success of the outcome | |
| Reevaluation | Respondent discusses about reevaluating the decision |
| Category | Description |
|---|---|
| Impact of regulations/law | Respondent discusses the impact of regulations |
| Challenges | Respondent discusses the challenges of the process |
| Service importance to organization | Respondent discusses about categorizing services to core and non-core services |
| Trigger | Respondent comments on what started the process |
| Process duration | Respondent discusses about the length of process |
| Respondent discusses the hours spent on project | |
| Source of data | Respondent mentions a source of background information |
| Preliminary research/data | Respondent discusses the process of preliminary research |
| Respondent discusses background data | |
| Evaluation criteria | Respondent discusses the evaluation criteria |
| Implementation | Respondent discusses the actions taken after the decision |
| Decision-making process | Respondent mentions that there is a structure or lack of process for decision-making |
| Respondent discusses decision-making | |
| Respondent comments on the people involved | |
| Respondent discusses the steps during the process | |
| Decision outcome | Respondent comments on the outcome of the make or buy process |
| Respondent comments on the success of the outcome | |
| Reevaluation | Respondent discusses about reevaluating the decision |
Note:
*Codes “source of data” was combined with “preliminary research/data” during the coding process
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