Table 3

Discriminant validity (Fornell–Larcker Criterion)

SPVFICAEPSCFACEMPPRO
S0.98        
PV0.870.88       
FI0.920.850.95      
CA0.200.210.220.69     
EP0.210.200.210.500.69    
SC0.110.110.120.310.370.77   
FAC0.710.750.710.190.150.090.77  
EMP0.620.640.620.190.150.140.600.89 
PRO0.570.620.570.230.160.120.540.620.94

Note(s): S, satisfaction; PV, value; FI, future intention; CA, conscious attention; EP, enthused participation; SC, social connection; FAC, facilities; EMP, employees; PRO, programmes

The table shows the discriminant validity of the results

Source(s): Authors' own work

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