Table 4 Summary results of the...

Table 4

Summary results of the structural model

Hypotheses	Relationships	Hypotheses	Β	Z-value
H1a	FAC → PV	Supported	0.68^***	46.42
H1b	EMP → PV	Supported	0.33^***	21.60
H1c	PRO → PV	Supported	0.32^***	21.90
H2a	CA → PV	Not supported	0.05	1.98
H2b	EP → PV	Supported	0.13^***	10.92
H2c	SC → PV	Not supported	0.04	2.48
H3a	FAC → SAT	Supported	0.09^***	5.65
H3b	EMP → SAT	Supported	0.13^***	9.83
H3c	PRO → SAT	Not supported	0.02	1.67
H4a	CA → SAT	Not supported	0.01	1.77
H4b	EP → SAT	Supported	0.05^***	5.41
H4c	SC → SAT	Not supported	0.02	2.53
H5	PV → SAT	Supported	0.76^***	44.36
H6	SAT → FI	Supported	0.94^***	75.39

Hypotheses	Relationships	Hypotheses	Β	Z-value
H1a	FAC → PV	Supported	0.68^***	46.42
H1b	EMP → PV	Supported	0.33^***	21.60
H1c	PRO → PV	Supported	0.32^***	21.90
H2a	CA → PV	Not supported	0.05	1.98
H2b	EP → PV	Supported	0.13^***	10.92
H2c	SC → PV	Not supported	0.04	2.48
H3a	FAC → SAT	Supported	0.09^***	5.65
H3b	EMP → SAT	Supported	0.13^***	9.83
H3c	PRO → SAT	Not supported	0.02	1.67
H4a	CA → SAT	Not supported	0.01	1.77
H4b	EP → SAT	Supported	0.05^***	5.41
H4c	SC → SAT	Not supported	0.02	2.53
H5	PV → SAT	Supported	0.76^***	44.36
H6	SAT → FI	Supported	0.94^***	75.39

Note(s): H, hypothesis; FAC, facilities; EMP, employees; PRO, programmes; PV, perceived quality; CA, conscious attention; EP, enthused participation; SC, social connection; SAT, satisfaction; FI, future intention. ^*< 0.05; ^** < 0.01; ^***< 0.001

The table shows the summary results of the structural model

Source(s): Authors' own work

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