Conceptualization of value co-creation
| Year | Concept | Definition | Authors |
|---|---|---|---|
| 2004 | Co-creation of value | The process of involving the actions of both a provider and a consumer through which experience is created | Prahalad and Ramaswamy (2004) |
| 2011 | Co-creation, a practice-theory | “… we thus conceive of practices as background coping skills that simultaneously limit and enable interactions between provider and customer” (p. 355) | Echeverri and Skålén (2011) |
| 2012 | Value co-creation | “… value co-creation behavior as a multidimensional concept consisting of two higher-order factors, each made up of multiple dimensions. These two factors are customer participation behavior and customer citizenship behavior” (p. 5) | Yi and Gong (2013) |
| 2015 | Co-created service experience practices | “… our conceptualization that service experiences are experiential, relational activities and interactions developed with the customer and potentially other actors … ” (p. 271) | McColl-Kennedy et al. (2015) |
| 2016 | Value creation | “ … value creation has been studied at least on four levels: at firm-level, within dyadic relationships, as well as in networks and ecosystems (Frow et al., 2014)” (p. 9) | Kohtamäki and Rajala (2016) |
| 2016 | Co-creation practices | Activities classified into three dimensions | Marcos-Cuevas et al. (2016) |
| Linking | |||
| Materializing | |||
| Institutionalizing | |||
| 2016 | Co-creation activities | In theoretical terms, this research study contributes by studying the ways in which companies might foster the co-creation process by raising customer resource levels | Alves et al. (2016) |
| 2018 | Value co-creation | “ … all-round involvement of consumers in the entire corporate processes (CEB) and a high sense of belonging to the firm supplier (commitment) encourage value co-creation” (p. 151) | Botti et al. (2018) |
| 2018 | Co-creation value (CCV) | “ … we define CCV as the actors' appraisal of the meaningfulness of a service by assessing what is contributed and what is realized through collaboration” (p. 72) | Busser and Shulga (2018) |
| 2022 | Value co-creation- | “Following previous studies, we consider value co-creation as a multidimensional concept that includes linking and materializing activities to be analyzed in international B2B contexts in its relationship with ‘virtual’ engagement” | The authors |
| Year | Concept | Definition | Authors |
|---|---|---|---|
| 2004 | Co-creation of value | The process of involving the actions of both a provider and a consumer through which experience is created | |
| 2011 | Co-creation, a practice-theory | “… we thus conceive of practices as background coping skills that simultaneously limit and enable interactions between provider and customer” (p. 355) | |
| 2012 | Value co-creation | “… value co-creation behavior as a multidimensional concept consisting of two higher-order factors, each made up of multiple dimensions. These two factors are customer participation behavior and customer citizenship behavior” (p. 5) | |
| 2015 | Co-created service experience practices | “… our conceptualization that service experiences are experiential, relational activities and interactions developed with the customer and potentially other actors … ” (p. 271) | |
| 2016 | Value creation | “ … value creation has been studied at least on four levels: at firm-level, within dyadic relationships, as well as in networks and ecosystems ( | |
| 2016 | Co-creation practices | Activities classified into three dimensions | |
| Linking | |||
| Materializing | |||
| Institutionalizing | |||
| 2016 | Co-creation activities | In theoretical terms, this research study contributes by studying the ways in which companies might foster the co-creation process by raising customer resource levels | |
| 2018 | Value co-creation | “ … all-round involvement of consumers in the entire corporate processes (CEB) and a high sense of belonging to the firm supplier (commitment) encourage value co-creation” (p. 151) | |
| 2018 | Co-creation value (CCV) | “ … we define CCV as the actors' appraisal of the meaningfulness of a service by assessing what is contributed and what is realized through collaboration” (p. 72) | |
| 2022 | Value co-creation- | “Following previous studies, we consider value co-creation as a multidimensional concept that includes linking and materializing activities to be analyzed in international B2B contexts in its relationship with ‘virtual’ engagement” | The authors |
Source(s): Own elaborated
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