Design recommendations for governing digital ambidexterity derived from the study
| Adaptive governance mechanisms | ||||
|---|---|---|---|---|
| Conceptual element | Identified BPs | Structures that […] | Processes that […] | Relational mechanisms that […] |
| Dynamic problem–solution design pairing | Vacuum, turnover, pre-studies, capital structure and risk averseness | Afford: decentralization of innovation and dialogue with transparency Constrain: centralization and formalized internal procurement of innovation(s) | Afford: analytical separation of efficiency/innovation in terms of processes for investment evaluation, prioritization and benefits realization Constrain: blurring of boundaries between innovation and efficiency | Afford: participation of both internal and external stakeholders; empowerment of individuals not originally perceived as involved in innovation Constrain: exclusiveness and specialization/ division of labor |
| Socio-cognitive sensemaking | IT championship, radical innovation and professionalized IT | Afford: co-location of individuals with different perspectives on the organization and its purpose, as well as technology Constrain: functional isolation and simplification | Afford: create shared cognition and co-created narratives regarding successful (and unsuccessful) innovation initiatives Constrain: the hiding of failures and initiatives that may be deemed less successful | Afford: dissemination of narratives both within and outside the organizational boundaries Constrain: hierarchically induced reporting structures aimed at monitoring and control |
| Technology affordances and constraints | Risk averseness, scaling, development processes and digital heritage | Afford: re-use and scaling of digital innovations previously developed within or outside the organizational boundaries Constrain: tendency for “not invented here” syndrome | Afford: the identification and selection of digital innovation candidates for scaling Constrain: risk-averseness for incorporating and scaling existing technologies into new solution space Redundancies | Afford: dialogue between the innovation vs efficiency activities that cater to institutionalized learning Constrain: sub-optimal incentives that lead to disenfranchising of re-use |
| Orchestration | Mesh, development overload, governance overload, centralization, formal control, shadow innovation | Afford: externalization of sourcing of innovation Constrain: increased transaction – and coordination costs for external sourcing of ideas | Afford: dynamic matching of supply and demand of ideas and innovation Constrain: Transactional perceptions of commoditized innovation | Afford: distinction between value co-creation and capture, with clear demarcations of responsibility and formalism Constrain: blurring of co-creation/capture and consummate responsibility tied to single individual/function |
| Adaptive governance mechanisms | ||||
|---|---|---|---|---|
| Conceptual element | Identified BPs | Structures that […] | Processes that […] | Relational mechanisms that […] |
| Dynamic problem–solution design pairing | Vacuum, turnover, pre-studies, capital structure and risk averseness | Afford: decentralization of innovation and dialogue with transparency | Afford: analytical separation of efficiency/innovation in terms of processes for investment evaluation, prioritization and benefits realization | Afford: participation of both internal and external stakeholders; empowerment of individuals not originally perceived as involved in innovation |
| Socio-cognitive sensemaking | IT championship, radical innovation and professionalized IT | Afford: co-location of individuals with different perspectives on the organization and its purpose, as well as technology | Afford: create shared cognition and co-created narratives regarding successful (and unsuccessful) innovation initiatives | Afford: dissemination of narratives both within and outside the organizational boundaries |
| Technology affordances and constraints | Risk averseness, scaling, development processes and digital heritage | Afford: re-use and scaling of digital innovations previously developed within or outside the organizational boundaries | Afford: the identification and selection of digital innovation candidates for scaling | Afford: dialogue between the innovation vs efficiency activities that cater to institutionalized learning |
| Orchestration | Mesh, development overload, governance overload, centralization, formal control, shadow innovation | Afford: externalization of sourcing of innovation | Afford: dynamic matching of supply and demand of ideas and innovation | Afford: distinction between value co-creation and capture, with clear demarcations of responsibility and formalism |
Sharing content requires targeting cookies to be enabled. Please update your cookie preferences to use this feature.