Table I. Respondents’ characteristics...

Table I.

Respondents’ characteristics

Characteristics	Frequency	(%)
Working experience
Less than 5 years	15	11
6-10 years	34	26
11-15 years	34	26
16-20 years	23	17
More than 20 years	27	20
Company history
Less than 5 years	0	0
6-10 years	0	0
11-20 years	10	7.5
21-30 years	0	0
More than 30 years	123	92.5
Organization
National carrier	95	71.4
Non-national carrier	29	21.8
Terminal operator	4	3.0
University	5	3.7
Occupation
Vice president or above	1	0.7
Junior vice president/general manager	29	21.8
Manager/deputy manager	36	27.1
Executive	48	36.1
Clerk	17	12.8
Sales representative	2	1.5
Company size
Less than 50 employees	1	0.7
50-100 employees	2	1.5
101-500 employees	13	9.8
501-1000 employees	26	19.5
More than 1001 employees	91	68.4

Characteristics	Frequency	(%)
Working experience
Less than 5 years	15	11
6-10 years	34	26
11-15 years	34	26
16-20 years	23	17
More than 20 years	27	20
Company history
Less than 5 years	0	0
6-10 years	0	0
11-20 years	10	7.5
21-30 years	0	0
More than 30 years	123	92.5
Organization
National carrier	95	71.4
Non-national carrier	29	21.8
Terminal operator	4	3.0
University	5	3.7
Occupation
Vice president or above	1	0.7
Junior vice president/general manager	29	21.8
Manager/deputy manager	36	27.1
Executive	48	36.1
Clerk	17	12.8
Sales representative	2	1.5
Company size
Less than 50 employees	1	0.7
50-100 employees	2	1.5
101-500 employees	13	9.8
501-1000 employees	26	19.5
More than 1001 employees	91	68.4